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Home | HP | OfficeJet G55 All-In-One InkJet Printer | Paper jam
HP OfficeJet G55 All-In-One InkJet Printer
Problem for HP OfficeJet G55 All-In-One InkJet Printer

Paper jam




By herricktj on Oct 19, 2007

" "
Problem is the printer says paper jam.  Took paper out and still says paper jam.  Now took paper tray out, with difficulty.  Can't get paper tray back in.  Seems there is a spring out of place.
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Solution #1

posted on Jun 03, 2009
Not Rated)

Ekse
Ekse Expert Moderator

Rank: Guru  HP Computer Hardware  Expert
Rating: 88%, 4840 votes
hey, give this a shot
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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