Question about LG WM-3677HW Front Load Washer / Dryer

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I have a Tromm Ultra Capacity model number wm3677hw and it won't drain. It's over 5 years old and has occasionally had this problem but emptying it isn't helping this time. Ideas?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 105 Answers

SOURCE: TROMM ultra capacity washer water levels

these machines are mean on water and you can open the door after wash starts
use good quality soap powder that suits front loaders and always wash at 40 deg or above
the black stuff is body fat that is still in machine called scud to me
also if you use conditioner in rinse cycle stop using that
it can cause same problem

Posted on Jan 28, 2008

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  • 16 Answers

SOURCE: LE error

try using a-fresh its should help you out.

Posted on Nov 03, 2008

skimbot
  • 5 Answers

SOURCE: I HAVE AN LG TROMM WM3677HW AND I AM GETTING AN IE

IE= Inlet Error. I have struggled with this problem. After much trial and error it appears that it is due to my well water. People who have city water will probably not have this problem with this machine. Well water or hard water buyers beware. This machine is VERY much a primadonna princess capable of stopping your rinse cycle at the slightest imperfections. This is the Princess and the Pea of Washers... but I have a series of possible solutions that will have you appreciating her primadonna superiority once again.

Troubleshooting... Listen.... Does she sound like she is struggling and no water is coming in? If so then it isn't. The cycles will last forever as she makes all sorts of grunting noises. Something is preventing the water from coming in. It could also be that the pressure in to the washer is under 55 psi.

a. I have adjusted the pressure in the pumphouse to allow for minor fluctuations so that the machine will have at least 55 psi.

b. Take off the hot and cold inlet hose and clean the screen at the back of the washer. The two screens are supposed to come out of the male receptacles. They are fragile... beware. I use a squirt bottle/atomizer to clean these screens as mine chipped and will not budge.

c. You can add a screen just off the faucets so that you don't have to move the machine each and every time you get an IE error. This helps but does not solve.

d. I installed a faucet filter that I bought from Home Depot in the PVC sprinkler's section. They are made of a black plastic material and can easily cross thread, so be careful. They look about the size of a one liter container and unscrew midway to reveal a removable cylindrical mesh filter. This makes it possible to widen the surface area where tiny particles can be trapped without totally blocking flow to the inlet sensor. :-) When installing this make sure to completely rinse the hoses, and all screens coming into the machine. I took the shortcut first and thought my idea had failed only to discover that the screen behind the washer was partially blocked.

e. Periodically remove the filter and clean. Depending on the quality of your water, you may need to do this at all the points that have a screen.

I now have a screen washer between the sprinkler system filter and hose and the one that comes installed inside the male ends of the inlets for the water hoses. This has helped enormously.

f. Another possible offender is the soap and softener dispenser. To remove and clean press down on the plastic toggle piece on the soap side, the whole drawer should slide off and clean. Non-HE detergents and softeners can create a buildup of gooey gunk. Just clean it. Inside the drawer space you can clean to increase flow. I use baby wipes.

g. Make sure that the filter on the bottom is free from obstructions. If there is water in the drum, you will be flooded if you remove. This is a last resort after all the inlet lines have been cleaned and cleared.

Note: It doesn't take much to lower the flow of water to the point that this machine will not run. Since you cannot override the computer on it to run a spin cycle or even advance to remove water it can be highly frustrating. I've learned to obey my machine and just clear every last possible inlet.

Best of luck.

Posted on May 30, 2010

SOURCE: My LG Tromm washer dryer ( WM3677HW or WD-12270RD)

According to the manual "water is overflowing (water level frequency is over 213). If FE is displayed, the drain pump will operate to drain the water automatically". Since there's nothing between the water inlet valves and the PWB I'd suspect that, but not before putting it into Test Mode to rule out other components and especially checking the water level detector switch


The water level detector switch monitors the water level and feeds this information to the MICOM. The sensor reads air pressure in an air chamber on

the tub. The air pressure changes in relation to the depth of the water, moving a diaphragm in the switch. As the water level fluctuates, it raises or lowers the iron center in the coil, which, in turn, changes the electric resonance of the oscillator circuit of which it is a part. As water level decreases, frequency increases. (e.g. A low water level may read 25.5kHz1 while a high water level may read 21.4 kHz. These readings are approximate; washers in the field may vary slightly from these figures.)


To read the frequency while the COMBO is running, press and hold the SPIN SPEED and SOIL LEVEL buttons. The number on the display should be divided

by 10 to obtain the frequency reading in kHz. A display of 254 would indicate a frequency of 25.4 kHz. The MICOM interprets the frequency reading as one of

eight levels, with one being the lowest water level and any level greater than eight indicating an overflow situation.

Posted on Jan 04, 2011

mc1bean
  • 3053 Answers

SOURCE: lg tromm wm3677hw wont dry my clothes

Hello, pastor

I am trying to help you out here. Maybe this will help some? I am know on Fixya as the cleanup expert pro. Which means I spend my own personal time to seek out customers that maybe have not had there problem yet solved by the other fantastic great experts. I do this on my own for free. Think of me as a Specialized Trouble Shooter.

I have found out that it appears that lots of customers appreciate my efforts and help. So, I thought I would take some of my own personal time
to see if I can help you. Even though this Informational site may not have your exact model or brand, But this site will help you a lot. Here is the site link about everything you want to know about washing machines and possibly yours, from repair to trouble shooting it.

http://home.howstuffworks.com/how-to-repair-a-washing-machine.htm


Please if this helped you at all, if you can find the time and in your heart to rate my help and some kind words written would be appreciated for my free help, I would appreciate it. Like I said I just try to help, If anything this is good information for future problems. If you felt that my free help was a waist of time for you, I'm sorry. I do not get paid to help people on the site, I do it cause I like to help and maybe make a smile on someones face.

Here is also my direct link to my own pages of other areas of my expertise for other problems you might have in Automotive, Appliance, and Electronics. Drop In anytime for my help.


http://beta.fixya.com/users/mc1bean

Thanks Mike

Posted on Nov 01, 2011

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Tromm drain pump wm3677hw


you may be able to find parts outside the manufacturers realm.
I would call Tromm, and ask for a supervisor and show them that it started before the warranty was up!
Almost every manufacturer will send someone to help you for free or do whats called a, "PUSH-PULL"
If there is a lemon or the customer is ********** cause the unit broke to many times and he got no satisfaction.The manufacturers will send a dealer to deliver a new one and take the lemon away for free. They pay the dealer they arrange this with!
We do it when ever they ask us to for all the manufacturers.
YOU PAY NOTHING ,except a tip to the delivery guys if you want to!



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Sep 05, 2008 | Washing Machines

1 Answer

Tromm won,t drain


Peace,
ngafm at your service!


Lets try this first!
Unplug the washer for 5 minutes and then replug and try it to see if this reboots the system like when a computer acts up, we do the same thing for most electronic devices!
If for some reason this is not helpful, open the user guide and see what they tell you for this specific machine!
How old is the washer?

I'm here all night if you want to write me back!
Bless You,
Please leave me a good rating in this site before you sign off!

Sep 04, 2008 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

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