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Printhead cannot move - Dell All-in-One Multifunctional (v715w) InkJet Printer

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The message "The following printhead(s) has a problem: black/yellow[K/Y]" They won't move to the left so I can change. I have replacement here. How do I get it to move so I can change the printhead?


I am assuming you have a Hewlett-Packard Officejet pro series machine. Normally if you raise the top of the machine (entire scanner assembly, not just the cover) the machine will offer the "opportunity"to replace the printheads. Failing that - there is usually a panel above the cleaning station that can be removed. This will allow direct access to the printhead carriage. If you are using a designjet, you must use the onboard menu system under inks to move the printhead carriage.

Mar 02, 2015 | Office Equipment & Supplies

3 Answers

Print head jam


Check the LCD on your printer control panel or the status monitor on your computer for an error message. If there is an error message, follow the instructions to clear it.

If there is no error message, or if the problem continues:

  1. Open the access door.
  2. Disconnect the power adapter from the back of the printer.
  3. CAUTION: Do not use force on the printhead carriage to move it. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.
  4. Remove any obstructions that may prevent the printhead carriage and ink cartridges from moving to the center position.
  5. Close the access door.
  6. Connect the power adapter to the printer.
  7. Remove the ink cartridges from the printhead.
  8. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  9. firmly until you hear it click into position.
    black%20ink%20cartridge_generic.jpg
  10. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
    color%20ink%20cartridge_generic.jpg
  11. Close the printer access door.
  12. Press OK to clear the error.
  13. Make a print.

May 06, 2014 | Kodak Office Hero 6.1

1 Answer

Lexmark s450 printhead not moving


Try to check for any obstructions inside the printer. Something could be blocking the paper path and the printhead from moving.

Sep 15, 2012 | Lexmark Interpret S405 - multifunction ...

1 Answer

Every half inch the printer is printing black lines???


Hi,
If the printhead is printing but is not moving across the page then a single block of print will be produced across the whole page. When this happens the problems include the printhead positioning motor, the timing belt, the home position sensor, the control board or the power supply.
With the power off manually move the printhead to the center of the printer. Turn the printer on to see if the printhead seeks the home position at the far end of the printer. If the printhead moves to the end of the printer and doesn't shut off or doesnt return to the center of the printer then the home positioning is malfunctioning and should be replaced. If the printhead moves on startup but doesn't on printing then the control board should be replaced. If the printhead doesnt move any time check to see if the printer is in maintenance mode. In this mode the printer keeps the printhead assembly in the home position. I f no mode problems are present the positioning motor should be replaced.
Goodluck

Mar 09, 2011 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Dear Sir, My name is Muhammad Farrukh from Saudi Arabi (El-ajou Group ) I have one Zebra Printer Model : Z4MPlus Error message is coming : HEAD OPEN although it is close. if it need to replace any...


it is possible that the sensor is far from the printhead, just move the small crone plate with the small sensor, down or up, moving close or far from the printhead. if didn't fix, move the red bits from the top of the printhead to the left or rigth side, making more pressure . if didn't work, move all the printhead mecanism dont or ul, (3 srews on the left and one srew unther the printhead, next to the sensor.

Jan 06, 2011 | Zebra Z4Mplus Label Printer

1 Answer

Change print head on kodak 5300 printer


Are your asking how to replace the printhead?

First you need to turn On the printer and open the printer access door where you can see the Ink. Now wait for the Printhead to stop into the middle then remove the ink cartridges both ink and black., Now to rmove the Old printhead you need to press a Tab which is hidden on the printhead., heres the step to remove the printhead which for me the hardest part

-Point your index finger on the white sticker that attached on the printhead or the bullseye sticker(If theres no white sticker on the print head just put your index finger on the middle of the printhead)

-Now your index finger is on the middle of the white sticker right? Move your index finger upward unti you feel a latch that you can press., Just press and full then your printhead wil be removed

-Now Your ready to insert your new printhead
-To insert new printhead just put the printhead on the carriage of the printer and gently press the white sticker of your new printhead make sure that you will hear a clicking sounds then put your cartridges back

-Theres some instances that the printhead will not stay on the middle., it keeps on staying on the right or on the leftside for you to solve that heres the step

-Turn on the printer open printer access door and wait for the printhead move into the center and if the printhead its on the center immediately unplug the power cable so the printhead will not move.

GudlucK

Nov 06, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

How to install a new printhead in 5500


First you need to turn On the printer and open the printer access door where you can see the Ink. Now wait for the Printhead to stop into the middle then remove the ink cartridges both ink and black., Now to rmove the Old printhead you need to press a Tab which is hidden on the printhead., heres the step to remove the printhead which for me the hardest part

-Point your index finger on the white sticker that attached on the printhead or the bullseye sticker(If theres no white sticker on the print head just put your index finger on the middle of the printhead)

-Now your index finger is on the middle of the white sticker right? Move your index finger upward unti you feel a latch that you can press., Just press and full then your printhead wil be removed

-Now Your ready to insert your new printhead
-To insert new printhead just put the printhead on the carriage of the printer and gently press the white sticker of your new printhead make sure that you will hear a clicking sounds then put your cartridges back

-Theres some instances that the printhead will not stay on the middle., it keeps on staying on the right or on the leftside for you to solve that heres the step

-Turn on the printer open printer access door and wait for the printhead move into the center and if the printhead its on the center immediately unplug the power cable so the printhead will not move.

GudlucK

Nov 05, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

I have the same problem...what has anyone else done?


1. Look inside, and see if a tan colored belt is secure and not loose. if you are able to move the belt and the printhead does not move, it means the clip on the printhead is damaged. Really not worth repairing.

2. since its giving you a printer error and not a scanner error, then most likely the printhead is in the cleaning assembly and the locking mechanism will not release. it could be a simple as manually lowering it. Look in the printer, just to the left of the printhead, there should be a lever in the up position, with a pencil or maybe a small screwdriver, see if you can move it backward (toward the front of the printer) and manually move the printhead left and back to right, turn the printer back on and see if it helps.


Apr 23, 2009 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Cant find margin release


Generally, the way the margins work is, wherever the printhead is positioned, when you hit the right or left margin set, is where the margin is set. To reset the margin you must move the printhead to where you want the margin set, and hit the appropriate mar. set button. to move the printhead past where the margin is set, you must hit the "mar rel" button, and then backspace or space to where you want he printhead positioned. On machines without a "mar rel" button, you just use the "backspace" or "spacebar" to move past the margin. You can't release the margins permenantly, you can only move them, or move past them using the above mentioned processes.

Oct 05, 2008 | Office Equipment & Supplies

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