Question about GE GSH25JFR Side by Side Refrigerator

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Freezer Side is fine bit refrigerator side isn't cooling. Vents have been cleaned.

Freezer side is working fine but refrigerator isn't cooling. the vents have all been cleaned and it did not solve the problem. Help please!

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Pretty common problem among refrigerators. Look to see if you have frost on the rear wall of the freezer just above the lower basket. If you see frost on the rear panel, it most likely has about 3 to 4 inches full of frost on the coils behind that panel. If it does, you will have to remove the lower rear panel, and defrost the coils until they are clean, just like it was at the factory new. Once those are cleaned of frost, you should replace the defrost heater at the bottom of those coils. Some GE's have a kit that has a heater and a defrost thermostat all in one, and some do not. Some only come with just a heater replacement. If it comes only with the heater, you must also order a defrost thermostat, which is positioned above the coils, also. They both MUST be changed.

The other thing is to make sure that the fan inside of your freezer is working properly. The fan motor, and the defrost heater assembly are very common problems. Your refrigerator will work fine if you find out frost was the problem here, because the fresh food side gets its cold from the freezer side. If it is plugged with frost, the fan can't push air through the coils to the fresh food side. Hope this helps.

Posted on May 21, 2009

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Check and see if you have a accumulation of frost on the evaporator cover inside the freezer compartment, if so, you may have a problem with in the defrost system. also if no heavy frost is found check to see if the light switch in the refrigerator is staying on , just push the switch in and see if the light goes out

Posted on May 21, 2009

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