Question about RIM BlackBerry Bold 9780

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Blackberry Messenger problem: uncaught exception application net_rim_bb_qm_peer (244) is not responding; process terminated? - I tried opening my blackberry messenger, this is the message it get "uncaught exception application net_rim_bb_qm_peer (244) is not responding; process terminated" please how can i resolve this issue. I cannot access my contact list or chat with them. Will be looking forward to your responds. Thanks.

Posted by Anonymous on

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6ya6ya
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Posted on Jan 02, 2017

ipodslinger
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SOURCE: BlackBerry Calls N' Messaging Problems

are you using an unlocked bold?
it appears you have a corrupt software and you will probably need to reinstall the software.

here is a procedure I found on the Blackberry forum that will possibly help you.
You will need the Blackberry Desktop Software installed on your computer before attempting this.

Problem

The following error is displayed on the BlackBerry device:
net_rim_bb_phone_app killed due to message queue overflow

Cause

This issue may be caused by call logs or BlackBerry device software.

Resolution

To resolve this issue, do the following:

Task 1: Clear Phone Call Logs

  1. In BlackBerry Desktop Manager on the computer, double-click the Back Up and Restore icon.
  2. In the Back Up and Restore window, click Advanced. The BlackBerry device database information will populate the right hand side of the window.
  3. Scroll down through the list and highlight Phone Call Logs, and select Clear. Note: If you are unable to clear Phone Call Logs, delete the Desktop [SYNC] service book on the BlackBerry device. This can be performed on the BlackBerry device by selecting Options >Advanced Options >Service Book and clicking Delete.
  4. Once the Phone Call Logs database has been cleared, disconnect the BlackBerry device from the computer, and then re-connect it to obtain a new Desktop[SYNC] service book.
If this does not resolve the issue, proceed to Task 2.

Task 2

Create a full back up of the BlackBerry device and run Application Loader in the BlackBerry Desktop Manager to erase all data and applications from the BlackBerry device. Refer to KB02318 for these steps. Once Application Loader has completed, perform a syncronization or advanced restore to restore the data to the BlackBerry device. To do this, double-click on either the Synchronize or Backup and Restore icons, and follow the on-screen instructions.

Posted on Jun 01, 2009

  • 7993 Answers

SOURCE: uncaught exception application net_rim_bb is not responding process terminated

It means that some instruction was executed that led to some unforseen behavior, and that the program did not know what to do next so that it terminated itself.
You must have done something you should not have done or there is a bug in the application.

Posted on Mar 08, 2012

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