Question about Brother IntelliFAX 775 Plain Paper Thermal transfer Fax

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Can't fax to germany

When I try to fax to Germany, the fax doesn't go through.  Only a small portion of one page goes through, then it stops.

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Re: Can't fax to germany

This is most likely due to line noise.  try swiching cords, plugs, etc.  All else fails, try a retail store, and see if they have the same problem.  It may not be your equipment, but rather the equipment in Germany.

Posted on Oct 19, 2007

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It sounds like you have a few problems. First, the comm error usually means there was a problem communicating with the other fax. This maybe caused by a phone line issue, or a bad connection. You will have to replace you ink but that does not have anything to do with your sending issues. As far as the pages getting stuck, the separation pad under the top cover should be cleaned. If you lift up the cover where you load your pages to be sent, and look in there(on the backside of the keyboard)you will see a flat square rubber piece. Clean it thoroughly with a rag and some rubbing alcohol. Also clean the rubber rollers as well. Good luck John

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