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Shredder does not power up - Cross Sentinel 10 Sheet Cut Shredder

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The shredder has no power


What kind of shredder is it? Try adding shredder oil into the opening to soak up the papers that might have jammed the shredder.
If that does not work - does the power light come on, if there is such indicator on this shredder?

Since you mentioned that it had overheated, there is a possibility and a thermal fuse that is part of the motor had been triggered and needs to be replaced.

May 05, 2016 | Shredder Office Equipment & Supplies

1 Answer

No power to shredder, no reset button, reverse will not solve


The motor may have overheated and failed, especially if the shredder was operated at its rated capacity or operated continuously for long periods of time. The specs for these devices tend to be exaggerated.

Apr 22, 2014 | Ativa Hd1600 16-sheet Cross-cut Shredder

1 Answer

My shredder won't power on. It is not overheated.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 11, 2013 | Staples Cross-Cut Shredders; 10 Sheet

1 Answer

Shredder stoppped working, no display or power when restarted. Power cable is good.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 07, 2013 | Universal Office Equipment & Supplies

1 Answer

My shredder stopped working in the middle of a shred. I have cleaned all shredding from it, but it still refuses to run. Is there a thermo cut off switch, and if so, where?


  • Shut off the shredder. Unplug it and let in cool down for up to one hour. This will work if the shredder has stopped due to excessive use.

  • 2

    Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.

  • 3

    Clear extremely stubborn paper jams by grabbing the stuck paper and gently pulling it out. If smaller pieces of paper cause the jam, shut off the shredder and unplug it. When it cools down, carefully use a pair of tweezers to remove the paper bits.

  • 4

    Determine if the power supply to the shredder is working properly. If the power supply is cold, use an alternative source of electricity for your shredder. If it is warm, there may be a problem with the shredder itself. Call your office machine repair shop or the shredder manufacturer for assistance.

  • 5

    Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.

  • Jan 02, 2011 | Office Equipment & Supplies

    1 Answer

    When i plug thr machine in the power light does not light up. Is their a reset button.


    Hi your shredder may have a power problem or the power cord may be bad and you can also try plug the shredder into another wall outlet.

    Aug 03, 2010 | Office Depot Ativa CX10W Shredder

    1 Answer

    My fellowes paper shredder is not operating. we have lifted the shredder head and fitted it back on the basket but nothing happened


    Hi,
    Instructions
    Step 1 Shut off the shredder. Unplug it and let in cool down for up to one hour. This will work if the shredder has stopped due to excessive use.
    Step 2 Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.
    Step 3 Clear extremely stubborn paper jams by grabbing the stuck paper and gently pulling it out. If smaller pieces of paper cause the jam, shut off the shredder and unplug it. When it cools down, carefully use a pair of tweezers to remove the paper bits.
    Step 4 Determine if the power supply to the shredder is working properly. If the power supply is cold, use an alternative source of electricity for your shredder. If it is warm, there may be a problem with the shredder itself. Call your office machine repair shop or the shredder manufacturer for assistance.
    Step 5 Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.
    Good Luck!

    Jun 19, 2010 | Fellowes P48C Cross Cut Shredder with...

    1 Answer

    I have a SECURE-SHRED (tm)shredder, approx. 10 years old, which will not operate at all. Is there a likelihood that it might be the power supply? If so, where can I obtain a replacement power supply? TDC...


    Probably more practical to replace with a new shredder. There are several standards though.
    If you wiki or google shredder standards you can check this stuff out. So if you're doing crazy stuff and you need it shredded like Enron did then go with one of the new Federal Standard type shredders, otherwise risk electrocution or a small fix if you try to fix it your self - time / money in doing so as well.
    Thanks!

    Jan 20, 2010 | Shredder Secure Shred Shredder

    1 Answer

    SHREDDER WILL NOT POWER UP. NO LIGHTS, NO POWER


    you will need to open it and test the on/off switch, door switch, fuse all for continuity. turn the machine off and unplug it . unscrew it from the base. flip it over, unscrew the bottom. now test with a dm. if you are needing a tech i michigan please call 248-677-8112

    Oct 23, 2009 | Royal 150MX Cross-Cut Shredder

    1 Answer

    Model 21306908, OM99912 No power to shredder. The


    Look for a small fuse inside if you can open the power head.

    Sep 07, 2009 | Office Equipment & Supplies

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