Question about Whirlpool GS5SHAXN Side by Side Refrigerator

2 Answers

Cubes won't dump into the storage bin

Whirlpool gs5sh. The ice maker constantly jams with one ice cube on the far right side which won't allow cubes to dispense into storage bin. The cube then freezes into place and I have to melt the cube with hot water in order to start cubes dispensing again. This happens daily. Fridge only yr. old and has done this from the start.

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  • Anonymous Mar 21, 2014

    Small cubes are then dispersed

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  • Master
  • 10,865 Answers

Remove all of the ice and use a hair blow dryer to dry out the entire ice cube area. Then spray everything with PAM or some other cooking spray. The spray will lubricate everything and keep the cubes from sticking.

Posted on May 21, 2009

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  • Whirlpool Master
  • 4,654 Answers

In photo below you can see the heating element that comes on moments before the ice maker drops the ice. If not working then the icemaker will struggle to unload. You need to unplug the refrigerator and then unpluge the ice maker and remove it to test these parts. Test with a multi meter or ohm meter. Test the 2 connections next to the number #26. Hope this helps, Sea Breeze
cubes won't dump into the storage bin - 721708d.gif

Posted on May 21, 2009

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 Is the ice storage bin installed correctly?
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 Has the ice frozen in the storage bin?
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 Has the wrong ice been added to the storage bin? Use only
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To manually turn the ice maker off, slide the control to the OFF
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NOTE: Your ice maker has an automatic shutoff. The ice maker
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REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

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My icemaker is not making ice. This has happened 3 times in the past 3 years but this is the longest it has gone without making ice. The other 2 times it lasted 2 days. It has now been 4 daysince the ice...


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 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

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