SOURCE: My wife's Reebox 8700 treadmill is NOW stuck on
The problem is most likely a malfunctioning incline motor. It is still under warranty, therefore you can contact iconservice.com and they will send a technician to your home to install the new motor. Contact them through their website at iconservice.com and they will be able to help you. Thank you for using fixya and please let me know if there is anything else I can do for you.
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