Question about HP Compaq Business Desktop dc5700 - Core 2 Duo E4300 1.8 GHz (S6497984)
I am trying to install VB5 from the install CD (I like it because it's easy to use) onto my new HP DC5700SFF (core2 duo model). When I start the Setup program it immediately displays "NTVDM.EXE has encountered a problem" and shows the usual "Send Report" dialog. I have had no problem trying the install CD on other Core2 Duo PC's and laptops running WinXP, I only get this problem on the HP. The version of WinXP is the same in the HP as in the other PC's. Any ideas why I have this problem, and how to get around it ? Friends have reported similar "HP-only" install problems (ie. OK on any other PC except HP).
HP's software may be interfering with the installation process. Make sure that all unnecessary software has been shut down, including AV, Antispyware, firewalls, etc. before you start the installation. Checking the error log for specific info would help determine what is causing it.
Posted on Oct 19, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 31, 2010 | HP Business Desktop dc5700 - Intel Pentium...
Feb 25, 2010 | HP PSC 1410 All-In-One InkJet Printer
Aug 17, 2009 | HP Compaq 6510b Notebook
Apr 01, 2009 | HP Pavilion DV5234US Notebook Laptop
Sep 08, 2008 | Computers & Internet
Aug 01, 2008 | Computers & Internet
Dec 28, 2007 | ViewSonic Tablet PC V1100
Sep 28, 2007 | Microsoft Windows XP Professional With...
Aug 12, 2007 | Microsoft Windows XP Professional With...
87 people viewed this question
Usually answered in minutes!