Question about HP Compaq Business Desktop dc5700 - Core 2 Duo E4300 1.8 GHz (S6497984)

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Installing visual basic v5 on HP DC5700 (Win XP)

I am trying to install VB5 from the install CD (I like it because it's easy to use) onto my new HP DC5700SFF (core2 duo model). When I start the Setup program it immediately displays "NTVDM.EXE has encountered a problem" and shows the usual "Send Report" dialog.  I have had no problem trying the install CD on other Core2 Duo PC's and laptops running WinXP, I only get this problem on the HP. The version of WinXP is the same in the HP as in the other PC's. Any ideas why I have this problem, and how to get around it ? Friends have reported similar "HP-only" install problems (ie. OK on any other PC except HP).

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Re: Installing visual basic v5 on HP DC5700 (Win XP)

HP's software may be interfering with the installation process.  Make sure that all unnecessary software has been shut down, including AV, Antispyware, firewalls, etc. before you start the installation.  Checking the error log for specific info would help determine what is causing it.

Posted on Oct 19, 2007

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