Unable to print checks from versa check.

How to use the solutions in this document To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. Print a self-test page Follow these steps to print a self-test report.

1. Load plain paper in the paper tray.
2. Press the Power button ( ) to turn on the product.
3. Press and hold the Power button ( ).
4. Press the Resume button ( ) four times. The self-test page prints.

IMPORTANT : Try to print a self-test report after every solution even if the solution resolves the issue.

Printer status report, you can turn this off simply go to Printer properties check there.Check in printing preferences option.Also check in your Microsoft Office setting.Printer report printing is turned on simply turn it off.

If you already tried for cleaning, manually just try it as shown snap shots..Alcohol is best solvent to clean print head nozzles, use cotton or ear buds and swab on nozzles with alcohol, then try for print quality.. If no result replace black print head..

To resolve the issue, you can try each solution in this document in the order presented.MPORTANT : Each time you try a solution, try to print a self-test report to determine if the hardware functions correctly. To print a self-test report, use the steps in the following table:Load plain white paper into the input tray.Press Setup on the product control panel.Press the right arrow ( ) to select Print Report , and then press OK .Press the right arrow ( ) to select Self-Test Report , and then press OK . The self-test report prints.Solution one: Turn the product off and on again Follow these steps to turn the product off and then on again to reset the printing mechanism Press the Power button to turn off the product. If the product does not turn off, continue to the next solution.Wait 60 seconds.Press the Power button to turn on the product NOTE:The product might go through a warm-up period. The product lights might flash and the carriage might move. Wait until the warm-up period finishes before you proceed. Try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution.Solution two: Clear any paper jam Follow these steps to clear any paper jam.Step two: Clear the jam from the rear of the product Use one of the following methods to clear the paper jam from the rear of the product. If your product has a two-sided printing accessory (duplexer), skip to Method two.Method one: Clear the jam from the rear access door Press the Power button ( ) to turn off the product, if it is not already off.Disconnect the USB cable from the rear of the product.Disconnect the power cord from the rear of the product.Remove the rear access door: Press the tab on the left side of the door inward, and then pull the door out.Figure 1: Remove the rear access door ently remove any jammed paper from the rollers.CAUTION:If the paper tears while you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.Figure 2: Remove torn pieces of paper from the rollers Reattach the rear access door. Gently push the door forward until it snaps into place.Method two: Clear the jam from the two-sided printing accessory (duplexer) Press the Power button ( ) to turn off the product Disconnect the USB cable from the rear of the product.Disconnect the power cord from the rear of the product.Remove the two-sided printing accessory (duplexer) from the rear of the product: Press the buttons on each side of the duplexer, and then pull it toward you. Figure 3: Remove the two-sided printing accessory Gently pull the jammed paper out of the rollers.CAUTION:If the paper tears while you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.Figure 4: Remove torn pieces of paper from the rollersIf you do not see jammed paper in the rear access area, push the latch on the top of the duplexer, and then lower its cover.Figure 5: Open the duplexer - Latch on top of the duplexer Duplexer cover Remove any jammed paper from inside the duplexer.Close the duplexer cover, and then reinsert the duplexer into the rear access area of the product. Figure 6: Reinsert the duplexer Push the duplexer inward until it clicks into place.Step three: Clear the jam from the front of the product If you cannot remove the paper jam from the rear of the product, follow these steps to remove the paper jam from the front.Open the cartridge access door.Figure 7: Open the cartridge access door NOTE:The carriage should be on the right side of the product, out of view. If it is on the left side, close the cartridge access door, and then turn on the product. Unplug the power cord from the wall outlet, and then open the cartridge access door again.Look for any pieces of paper or other debris inside the cartridge access area.Gently pull the paper out of the rollers.CAUTION:Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism.Close the cartridge access door.Figure 8: Close the cartridge access door Reconnect the USB cable to the rear of the product.Reconnect the power cord to the rear of the product.plug the power cord back into the electrical outlet. Press the Power button ( ) to turn on the product. Reload paper in the input tray.try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting.If the issue persists , continue with the next solution.If the self-test report does not print , continue with the next solution.Solution three: Make sure the carriage moves freely Use the following steps to make sure the carriage moves freely.Press the Power button ( ) to turn on the product, if it is not already on.Open the artridge access door.Figure 9: Open the cartridge access door Without turning off the product, disconnect the power cord from the rear of the product.WARNING:You must disconnect the power cord to move parts by hand without the risk of an electrical shock.unplug the power cord from the wall outlet.Look inside the product to see where the carriage is stuck, and then check for any torn paper or other objects that might restrict the movement of the carriage.NOTE:You might need a flashlight to illuminate areas inside the product Figure 10: Use a flashlight to see inside the product Remove any loose paper or obstructions you find.Figure 11: Example of obstruction in carriage access area Reach inside the product through the cartridge access door, and then manually move the carriage. You might have to reach through the paper output tray to access the carriage.If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.Make sure the carriage moves freely across the width of the product by gently pushing the carriage to the left, and then to the right.Close the cartridge access door.Figure 12: Close the cartridge access door. Reconnect the power cord to the rear of the product.Plug the power cord into the wall outlet. Press the Power button ( ) to turn on the product. Try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. four: Remove and reinstall the cartridges Improper placement or installation of the cartridges can cause the product to indicate a carriage jam error.

Good day.
Try to print a print test page through the Setup Menu
Choose Tools>Print Test Page and check if you still get the same message out of ink. Also check the ink level report on the page which is very important.
If it says out of ink or ink level report shows no ink, check the new ink cartridge and take off the plastic cap off the nozzle.
Reseat the ink cartridges, restart your printer. (Power it off then back off) Check if it's the same issue. If it is,it would also be best to Align the Print head. Setup Menu>Tools>Align Printhead.

You may need to do print test cleaning and aligning the printer, check the print setup, ensure the printer print specification is not black/white, also please reset the printer, by powering down, and up after 2minutes

If you are experiencing problems with printing, you might have a problem with one of the print cartridges. Try the following:

1. Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place.
2. If the problem persists, print a self-test report to determine if there is a problem with the print cartridges.
3. If the self-test report shows a problem, clean the print cartridges.
4. If the problem persists, clean the copper-colored contacts of the print cartridges.
5. If you are still experiencing problems with printing, determine which print cartridge is causing the problem and replace it.

Solution one: Make sure the paper is appropriate for the print job Using the wrong paper for the print job might cause the colors to be faded or dull.

1. Many papers have printing and non-printing sides. Make sure to load the paper with the print side facing down.
2. Make sure the paper type is appropriate for the project. Use HP Premium or HP Advanced Photo paper for the best results.

Solution two: Check estimated ink level Use the following steps to check the ink level.

1. From HP Solution Center, click Settings , and then click Printer Toolbox . The toolbox appears. NOTE: The toolbox can also be opened from the Print Properties dialog box. In the Print Properties dialog box, select Printing Preferences , click the Features tab, and then click Printer Services .
2. Click the Estimated Ink Level tab.

Solution three: Check the print settings Use the following steps to check and adjust the print settings for the product.

1. In the software program from which you are printing, click File , and then click Print .
2. Make sure the product is selected from the drop-down list, and then click Properties or Preferences .
3. Click the Features tab, and then select the print quality and paper type settings that match the print job.
4. Click OK to accept the new settings.
5. Click Print to send the print job.

Solution four: Check for defects using an extended self-test report Extended self-test reports identify specific print quality issues. Use an extended self-test report to determine what is causing the issue. Step one: Print an extended self-test report Use the following steps to print an extended self-test report.

1. Press and hold the power button ( ), and then press Cancel .
2. Release both buttons. The extended self-test report print

Try printing a manual self-test page:

1. Press and hold Cancel on the control panel.
2. While holding Cancel, press Start Copy Color.

This report provides useful information about your print cartridges, including status information. If the self-test report shows a problem, clean the print cartridges.

Normally when you install the print software you install HP Director or solution centre software that has a estimated ink staus monitor..from user manual

Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Tip You can also print a self-test report to see if your print cartridges might need to be replaced. For more information, see Print a self-test report. To check the ink levels from the HP Director (Windows) 1. In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Toolbox. Note You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. To check the ink levels from the HP Image Zone software (Mac) 1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, and then choose Maintain Printer. 2. If the Select Printer dialog box appears, select your HP All-in-One, and then click Utilities. 3. From the pop-up menu, choose Ink Level. The estimated ink levels for the print cartridges appear.

Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges.
Load letter, A4, or legal unused plain white paper into the paper tray.

Press and hold the Cancel / Resume button and then press the Start Copy Color button
The HP All-in-One prints a self-test report, which might indicate the source of the printing problem.