Question about Acer Aspire 5315 Notebook

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Error saying master file corrupt...

I got a blue screen for a while and then I downloaded a new virus protection software and it stopped happening, then whenever i started booting the computer it told me to do a disk check. then it said corrupt master file and i tried to repair and it said it could not repair corrupt master file. but it just got it to restart but i think there is something wrong. last night ms dos would start up but a blank screen would show.

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HELLO THIS MIGHT HELP WITH THE BOOTING IF YOU CHECK AND MAKE SURE YOU ARE BOOTING OFF THE CD DRIVE IF YOU ARE THEN MAKE SURE YOU HAVE A GOOD COPY OF WINDOWS . NEXT TRY SHUTTING OFF YOUR COMPUTER AND RESTART HITTING F2 OR F10 IT SHOULD BRING YOU TO A START UP PAGE

Posted on May 20, 2009

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Posted on Jan 02, 2017

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Hi! My laptop hp ProBook 6360b windows 10 OS, has encountered a blue screen problem. Stopcode: NTFS FILE SYSTEM. Unfortunately, I can't log in because I set log in screen password. Please help, how to go...


redux 1: my bad, W10 does not belong on this PC, ever.
(and expect HP support, you are now owned by MS
Microsoft 100% owned.

i cant read the last words on the line. (end lines)
the bar code can be scanned with cell cam.
then MS codes it.
installing what software, what is it or better the full URL link.
1milliions of software,some good some virus. endless viruses.
boot the PC, power on, and hammer the F11 key
bam HP recover mode, pick repair startup files.
if recover is dead say so...
if repair startup fails do the full restore.

there are 50+ MS BSODs now, the above i cant see, thanks to fixyha, shrinking it.
startup file missing
startup files corrupted
HAL corruption
one wrong thing to do is installed Video card drivers and get the HAL error.
or infected software of any kind.

next time tell the helper what software you loaded and from whom.

the BSOD list is bigger here.
https://www.lifewire.com/blue-screen-error-codes-4065576

and overwhelming list. all in HEX.
the hex code is what matters. most.
if F11 fails. tell that first.

Sep 04, 2017 | HP Computers & Internet

5 Answers

Want to fix Outlook PST error, which is occur due to virus attack.


You can repair your PST file by using RecoveryFix for Outlook recovery software that provides quick and robust recovery to salvage all data from damaged PST files and efficient in recovering data from password protected PST files. To know more about the software visit http://www.en.pstrecoveryutility.com/ and download the trial version.

Jun 04, 2014 | Computers & Internet

1 Answer

Error code 0x00000002


STOP 0x2 DEVICE_QUEUE_NOT_BUSY error code has a value that is 0x00000002. This is a fatal error typically known as STOP message or Blue Screen of Death (BSOD).
This error generally occurs in Windows XP but may also occur in latest version of Windows such as Windows Vista or windows 7. The computer may stop responding without warning. Moreover, your computer may give error messages like STOP 0x00000002 error or related errors and if blue screen appeared then you may have to restart the system in the mean time of your work due to which unsaved work will be lost.
Cause of Error:
  • You may be using corrupted profile in your system which raised this problem
  • The device driver of your system is not updated
  • Malfunction of hardware usually is the cause of error such as STOP 0x2 DEVICE_QUEUE_NOT_BUSY or similar error
  • Registry database of your system may have corrupted or modified erroneously by invalid application
  • You have installed new hardware unsystematic or installed unknown application
  • Spyware has infected the PC
  • Antivirus software is not working
  • The operating system or application might have run out of usable memory.
This is one of the serious problem in computer if it is not resolved instantly then it might create some more unexpected error. STOP 0x00000002 error and its related error will disturb you all the time and you may have to bear loss of data. When blue screen of death appear on your monitor screen then you need to restart directly whether you have saved your work or not. Therefore, you are suggested to fix STOP 0x00000002 error as earliest possible.

How to Fix:
To fix STOP 0x00000002 error you need to follow the following methods.

  • If this error occurs in your pc then you will have to restart the PC and then press F8 key before appearing Windows. You will see a black screen with white text giving many options. Select the option "Last Known Good Configuration" and press Enter. If you have configured the computer improperly then it may fix the error.
  • If you have installed any hardware in your system then the chances is more that the device driver is not updated and thus errors of type STOP are given at the time of operation. You must download latest drivers.
  • If your system does not become stable then you need to try scanning of registry with this tool. Since, registry keeps all configurations of your system if it gets impaired then you must download registry repairing softwareand repair it .
Mostly, spyware has been the reason of various errors in computer system. Spyware damages files in the computer system and if once damaged then it is no longer used and it also corrupt registry database. The file which is infected by virus may be a program file, system file etc. If STOP 0x00000002 error occur in spite of antivirus then download anti spyware to scan your computer.

Hope this information will help.
Your response is very much appreciated. Thank you for using Fixya...

Sep 28, 2011 | Microsoft Computers & Internet

2 Answers

BLUE SCREEN ERROR STOP 0x0000007E(0xC0000005,0x80688B8E,0xBACC357C,0xBACC3278)


This error may happen due to following reasons,
1) OS file corrupted
2) RAM
First you need to re install the operating system and mostly this will resolve the problem. For this all you need is an OS installation CD.

If the problem persist again then you need to change the RAM to check this error.

Note: Please don't use two RAM on this situation. Different RAM frequency may cause this error, remove one RAM if you had two.

Jan 20, 2011 | Computers & Internet

3 Answers

Blue Screen windows 7 PC closes with a Blue Screen and Restarts


There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be a temperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.
How to analyze blue screen errors The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.
Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.
Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.
The most common cause of blue screen errors In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.
So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.
If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.
If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.
In most cases updating or reinstalling drivers will solve your blue screen errors.
Other causes of blue screen errors However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:
  • Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.
  • Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.
  • Update Windows - missing updates, including service packs can be a source of stop errors.
  • Check your system - run a virus scan and spyware scan after updating your definition files.
  • Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.
List of STOP Errors Causing BSOD:
  • Stop 0×00000003 UNSYNCHRONIZED_ACCESS
  • Stop 0x0000000A IRQL_NOT_LESS_OR_EQUAL
  • Stop 0x0000001E KMODE_EXCEPTION_NOT_HANDLED
  • Stop 0×00000023 FAT_FILE_SYSTEM
  • Stop 0×00000024 NTFS_FILE_SYSTEM
  • Stop 0x0000002E DATA_BUS_ERROR
  • Stop 0x0000003F NO_MORE_SYSTEM_PTES
  • Stop 0×00000044 MULTIPLE_IRP_COMPLETE_REQUESTS


Here are 2 solutions:
Solution #1 Scan your registry for errors.
A Registry Cleaner scans your computer for errors in your PC's registry. Your computer's registry contains information about your Windows XP operating system, including driver, printer, software information. Over time, your computer's registry may start to contain obsolete data. A corrupt registry will easily slow down the speed of your computer because applications and drivers are loaded even though they're not in use. Fixing your registry of errors will not only prevent the Windows XP Blue Screen Of Death, it'll allow your computer to boot faster, open up multiple folders quicker. A listing of registry cleaners can be found here.
Solution #2 Process of Elimination
When the CPU calls certain functions from the RAM, or Random Access Memory, and the data rests in a faulty section of the RAM, this will cause the blue screen to appear. I recall a time whenever my computer booted up and started loading the Norton Anti Virus program, the blue screen error message would appear. This happens because the CPU is accessing data from faulty locations within the RAM when loading the anti virus software.
This method involves having 2 sticks of RAM. Remove 1 stick of RAM and wait to see if the blue screen surfaces, do the same for the other.
Through process of elimination, you'll find the cause of the Windows XP blue screen of death error.
Because getting into the hardware can be a little techy for computer hardware "adverse" readers, a simple 2 step plan is to first clear your PC of any registry errors. Then if the blue screen of death goes away, we would have saved ourselves the trouble of having to open up the PC casing and touching the hardware components

Dec 08, 2010 | Computers & Internet

2 Answers

I have an acer that will go to a blue screen after I type in the password then it restarts itself over again the same thing!


Blue screen errors, or blue screen of death (BSOD) errors, are the most severe errors Windows can encounter. Since Windows can not recover from this kernel level error, a blue screen is displayed with the error details. The error details contain a STOP error code, which indicates the type of error.

There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be a temperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.


How to analyze blue screen errors

The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.

Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.

Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.


The most common cause of blue screen errors

In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.

So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.

If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.

If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.

In most cases updating or reinstalling drivers will solve your blue screen errors.



Other causes of blue screen errors

However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:

Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.

Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.

Update Windows - missing updates, including service packs can be a source of stop errors.

Check your system - run a virus scan and spyware scan after updating your definition files.

Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.


hope it helps, if so rate the solution

Nov 29, 2010 | Acer Aspire 3690-2196 Notebook

1 Answer

My Dell Inspiron E1405 is getting the blue screen of death before starting up windows xp. It has the stop codes 0x00000024 (0x001902FE, 0xF8C7E4D4, 0x0F8C7E1D0, 0x83622816) it tells me to uninstall any...


STOP 0x00000024, 0X0000024, 0X24 or NTFS_FILE_SYSTEM = this stop error means that your NTFS file system is corrupt and this is practically impossible to fix - absolutely everything on your hard disk is trashed. The only reliable way to fix that is to reinstall Windows.

Nov 02, 2010 | Computers & Internet

3 Answers

Blue screen on start up :( samsung netbook nc10


Performing a System Restore will solve your issue. And you need not worry about losing data. System Restore will not remove or modify any of your data except the recently installed programs and the exe files. This is to help remove virus or a problem that occured after installing a new software or driver.

Nov 24, 2009 | Samsung NC10-14GW Notebook

1 Answer

Blue Screen with various STOP error messages appearing.


This is a tough one to troubleshoot since there are several issues which can result in this error. Let me start by listing known causes.

Corrupt pagefile.sys file
Corrupt or wrong drivers for system devices. printer, camera, ect.
Corrupt program drivers, adobe elements, capture card software.
Bad System Ram Modules.

You didn't specify if you installed anything new, hardware or software but to trouble shoot this issue begin by download Memtest86. This will test your system boards memory for errors.
If your ram passes the test you might try removing other devices such as printers and its software. Testing the issue after each uninstall.

Last you can try replacing system files or performing a system repair using your operating system cd. If you need to run the repair option and need help just post back here.

Hope this helps.

Apr 07, 2009 | Dell Computers & Internet

3 Answers

I just finished my new build. when i power it up it goes through its boot series and gets to a point were it says media test failure, and under that it says exiting intel boot agent. In the bios, the hard...


I doubt it is a virus as you have not indicated doing anything that a virus could have been transmitted to your system. The blue screen of death at boot up time simply means the files that find your operating system are not working properly. Specifically, if you want to Google them they are NTLDR (NT Boot Loader), Boot.ini (tells the system the name and location of your system) NTDETECT.COM (inventories your hardware) and HAL.DLL also monitors hardware. If you could get those three files on a disk-NTLDR, Boot.ini and NTDETECT.COM, then it would boot. They are located in the C:\ drive of any computer with windows but you have to release the hidden files button first...best thing to do is go to the Microsoft Knowledge Base at support.microsoft.com and research your error and those files..you're not the only one this has happened to so there may be a fix in the knowledge base. Besides its good practice to use the Knowledge Base as you can find out about any answer on windows there..good luck. Please rate this solutionl.

Mar 19, 2009 | Computers & Internet

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