Question about Bionaire BAP1500-U Air Purifier

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My remote control stopped working

The remote control has stopped working properly.  I can only turn on the unit everyonce in a while but cannot control the speed or turn it off with the remote control.

Please advise


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Re: my remote control stopped working

I do apologize for the inconvenience the only thing that i can suggest is the that whole unit will need to be reset. so the machine can connect again with the remote. also make sure that batteries are fully charged. If that doesn't work please let me know.

Posted on Aug 19, 2009

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1) Make sure the plug in the back is inserted firmly.
2) The little switch by the plug should have the "I" end depressed and the "0" end up.
3) Check to make sure the back screen is inserted firmly, depressing the interior safety switch. (It will click when positioned correctly).
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I would check the wiring connections to the fan and to the display board. Make sure they are seated properly. If that does not fix it, then call your dealer or the company and see what options you have. The company number is 800 989 2299.

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Front display controls don't work

Sounds like the same problem I had with mine. I had to call and get an RMA number and they replaced the key pad, lcd display, and main board. This repair was covered under warranty. (Under 3 years old) They had it repaired and returned in about a week.

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Hi Sean,

If the unit is under-warranty, I'd contact the dealer who sold it to you, or EcoQuest customer service (info follows). Get an RMA# (Returned Merchandise Authorization) and take it from there.

If it's not under warranty, they will still repair it, but will charge you. If the controls aren't working, you'll probably need to decide if it's worth it or if you should consider purchasing a new one. Getting into fixing circuit boards or other electonics gets expensive in a hurry.

Hope this helps.

EcoQuest International,
310 T. Elmer Cox Drive
Greeneville, TN 37743

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2 Answers

Stopped working

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Sep 10, 2008 | Brookstone Pure-Ion (506840) Air Purifier

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