Question about Umax AstraNet E5470 Flatbed Scanner

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Broken scanner glass

For a Xerox M20i broken glass for scanning, how do I replace it?

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You can go thru Xerox possibly but they would probably have you send it in and charge you outrageously.

If you knew how to take apart the scanner I would suggest taking a tape measure and measure the exact size of the glass and then maybe go to a glass place and have them cut one to size for you.

Not sure what the costs would be but if this scanner is one of those where you like it alot and can't do without it then at least this could be an option and you can then put the new glass in and put the scanner back together.

I know this might seem weird but at least its worth a shot and maybe getting a piece of glass is less expensive then sending it in to xerox to get serviced.

Ben

Posted on May 21, 2009

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1 Answer

LSU error displayed on Xerox M20i


LSU stands for Laser Scanner Unit. It comes up only if you are trying to access scanner services like scanning a document, using fax or simple scanning.

If it's coming continuously you might need to check connectors within the scanner. Best way is to call a technician from Xerox or take it to their store.

Jun 21, 2011 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Have a Xerox M20i Copier/Scanner/Fax. Display indicates "Scanner Locked" Cannot make copies nor fax out. Please help


If you look under the scan assembly you will see a yellow or green tab which locks the scan head. Try locking and unlocking it a few times then on the final unlock reboot your printer.

Jan 18, 2011 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Will not scan from glass but feeder will?


Using your scanner program such as PaperPort, you really have to pay attention on where the document/photo is located for scanning.


Steps
1. Click on Start, Programs, Paperport
2. Right above the Word "SCAN", you will have several options on;
a. Document or Photo
b. Flatbed or Feeder
3. Once step 2b has been selected, the M20i will scan your document per your instructions.

Note:#1
If you place your document on Flatbed but your selection on your screen says "Feeder" where do you think the scanner will look for your document? The answer is --> Feeder!!!

Note #2
Make sure that you click Accept,& DONE, other wise M20i will just sit and wait for your next command.

I hope this resolves the confusion between GLASS and FEEDER scanning.

Jun 29, 2009 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Xerox M20i scan to e-mail


You can not scan with a M20i with an Ethernet cat 5 cable. It can ONLY be done via a USB or parallel cable.

If you don't believe me, which many on here wont accept the truth, here is the note from the Xerox documentation..

The WorkCentre can scan a document via Direct Scanning using a USB or Parallel Port connection only.

Jan 11, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Have a Xerox M20i. Copy comes out light. Toner should be OK. Prints fine. Scans fine.


You need to clean the scanner. You can try doing the shading adjustment to calabrate the scanner but most likely the mirrors are hazed up. Since you can print fine you eliminate the laser.
To do the shading adjustment, you need to press in order,,, Menu # 1934, You will see a " T "on the screen, that will be the tech mode. Press the machine status, then go to maintenance, then scroll to shading. Place 5 sheets of white paper on the glass and then run the shading adjustment. turn the machine off and on, and run copies again. But most likely you will have to take the scanner off and clean it.
If you want to clean the scanner let me know, I will send you directions on how to do that. The mirrors in that scan head tend to haze up.

Jan 06, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Xerox M20I SCANNER


You can only do scanning on an M20i with a USB or parallel cable. That machine does not support scanning via an ethernet cable.

Oct 25, 2008 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Xerox workcertre m20i


Most likely not going to find just the glass. Go to google and search for " the parts drop" they will be the first item in your search. Call them and ask for Britt, he will work with you to get what you need at a very fair price.

Oct 15, 2008 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Broken Glass on a M20i


1. Oprn the front door, as if to replace the toner and remove the 2 screws above the toner and drum.
2. Turn the machine around. Disconnnect the one connector to the document feeder. A beige molex connector, lift and remove the feeder.
3. Remove the 6 screws from the back cover, remove the cover.
4. Disconnect the white ribbon cable and black connector with red wires attached to the upper part of the main board.
5. Under the scanner body, on the rear of the machine, locate the 3 screws that hold the scanner to the frame. One on the right, on in the middle and one on the left.
6. Grasp the scanner from the sides and pull back to release the scanner tabs from teh frame.

Once the scanner is removed you then have to remove the 3 screws holding the control panel to the scanner, then the 5 screws that hold the frame holding the glass. I am not sure where you can get that glass. But do a google search for "the parts drop". Give them a call, ask for Britt and see if he can come up with one for you.

Aug 11, 2008 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Problemas a Imprimir, recuadros y lineas


Sounds like a dirty seal glass. Clean the glass on the left side of the scanner. The 1/2 inch strip of glass.

Feb 12, 2008 | Xerox WorkCentre M20i All-In-One Laser...

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