Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

2 Answers

Error 3802 how do i fix it?

I just put in a new Cartridge Black. Then error came out saying error code 3802.

Posted by on


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 3,153 Answers

You should take it back and exchange it or read on below.
Most modern cartridges have an ink level chip built on to them.
Should the level drop below 25% then most of these chips lock up and will not reset.
Re-filling them will have no effect
If you are lucky you should be able to find either a chip resetter around on the internet or maybe even local
Even better empty cartridges that never need to be reset.
The second option is my preference
I realise these are not for your specific printer but there are others listed on both those sites as well

Posted on Sep 11, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 68 Answers

This is a printhead error message.

Reseat the printhead severly times. If the problem persists, you need a new printhead.

Posted on Sep 11, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Printer showing error code 3802, says to go to kodak. com/go/aiosupport

I am new user of Kodak printer and i used to get error code 3802.

The main cause of the error 3802 is improper installation of printer driver. To get rid of this error you always ensure that properly install the printer driver.

I was looking for the solution and then found this using google. I found this link helpful.

Any other suggestions are welcome.
Thanks in advance.

Jan 20, 2012 | Office Equipment & Supplies

1 Answer

Error code 3802

usually 3802 is the cartridge issue

Reseat the cartridge

1.Turn off first your computer .MOve the carrier manually to the center .so you can get the cartridges open the cover
Used a clean paper wipe the area whre the ink goes out on both cartridges as well as contacts or the gold plate .

2.Clean also the area where you put in the cartridges
make sure its clean .

3. Once you return it back .MOve the carrrier manually from left to right 5x with your hands .
4leave it to the center close carier and the cover properly
.5,. Turn on the system ..
Hope it help


May 23, 2011 | Kodak ESP7 PP All-In-One Printer

1 Answer

Printer not printing black ink after replaced ink cartridge. 3802 error

DID you remove the small tape sealed on bottom of cartridge?

also check for dried old ink sploch in cartridge cradle bottom

right click printer use the printer utilities to clean print cartridges and align the cartridges nost printers have utilies or tools to assist

Jun 13, 2010 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Error code 3802

You give scant information for your comment - you don't really ask a question - so I am flying in the dark so to say.

Here is what I did find and I hope you fine it applicable and useful.

As I said you dont give much info - like make and model of printer ...

Mar 19, 2010 | Office Equipment & Supplies

1 Answer

Installed new cartridge and it says low on ink why? also what does the red light mean when it comes on and why?it will not go off.

I have the same problem. I replaced the black and both lights blinking now. Then the red light came on the power switch indicator and an error code 3802 and 3808 message that says "call support". No answer at their phones.
I think I need to change brands.

May 19, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer


This is how I fixed this problem may or may not work for you. I removed the ink!!! Then I removed the ink tray. This is fairly easy if you fell the top of the ink tray you will find a small square that is slightly raised push in on the square while pushing down on the tray this will release the print head. Very carefully clean with 92% alcohol and a q-tip! Don't apply pressure to the print head it will ruin it!!!!!!!
This allow to air dry for at least a 5min. Reinsert then recalibrate the printer! go to printer status and at the very top you will see a rench and hammer icon press it then follow directions!!!!!!
Good luck and god bless

Nov 03, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Oki Printer c3200 error code

Suggest you order a black drum, which may include a black cartridge. Replacing BOTH the cartridge and the drum should solve the sensor problem, then you can swap parts to isolate where the problem is.

May 27, 2017 | OKI C3200n Led Printer

10 Answers

Kodak 5300 first said error 3802 now says print head missing or loose

I got the same Problem as listed above. This is the way how I was able to solve it:
  • Remove the color and black ink cartridges and the printhead. (the 5300 Printhead can be removed by pressing a button on top of the carriage and a slight pull --> for better instructions use this official Kodak PDF)
  • Try to clean the printhead and the carriage with a slighty wet cloth from ink. CAUTION!: better not touch the green electronic chip! Be carefull while cleaning.
  • Reinstall the printhead and the ink cartridges.
  • If the printer detects a 'new' printhead just do a calibration and your are done. If not try to print a test page.

Hope this solves the Problem. Best wishes

May 20, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

Not finding what you are looking for?
Kodak EASYSHARE 5300 All-In-One InkJet Printer Logo

169 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Cindy Wells

Level 3 Expert

5165 Answers

Are you a Kodak Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides