Question about Maytag Neptune MDE5500AY Electric Dryer

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I have a Neptune model MDE9700AYW dryer that wont start

I had a small load of clothes including a pair of tennis shoes in it. The shoes knocked the door open, so I took them out and tried to restart the dryer. It wouldn't start! All the lights on the panel work like normal and the timer appears to work as well.

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Check to see if the little tab in the door jam, which causes the dryer to turn off, is broken or bent. If its bent you may just need to bend it back.

Posted on May 20, 2009

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Dryer won't start


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There can be many reasons why your dryer2_bing.gif will not turn...

This tip that I wrote will help you to figure out what is happening...

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1 Answer

Dryer won't start. was drying a load and had a pair of tennis shoes in with the clothes. It stopped and now won't start back up. All lights, beeps etc. seem to work fine just won't start.


As silly as this seems, did you make sure the door is completely closed. This is a common problem when drying tennis shoes. One time when I was living in an apt. complex, I went to check on my laundry, and my shoes were lying on the floor (with a couple of other fabrics). I then stood by and watched the remainder of the cycle, and next thing you know - the door opens up and throws out my shoes. Never would've believed it unless I seen it with my own eyes. I would turn everything off, and then go through your regular routine. If this doesn't work, feel free to contact me - and we can go to Plan B...:) Good Luck to you, Jim

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Maytag neptune dryer making a thumping noise while drum turns, as if there were a tennis shoe in it, but there isn't? Ideas?


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Dryer drum stopped rotating, dryer blower continues to work.


The belt probably broke, and coincidentally happened while drying the shoes. The belt is easy to replace. Open the back and you'll probably see the belt laying on the bottom

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Maytag Dryer Model MDE9700AYW noise


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Clunking noise, like a tennis shoe, top right rear of dryer


HI sounds to me like your drum support is worn, it would make a thumping sound. You have 2 you should replace them both.
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Dryer twists and knots up clothes


Many times, many types of Dryer have a variety of paddles. There are so many different ones, without your model, it's hard to know which your has, however, I have known many people that have had these problems.
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If you would like further discussions or ideas, please post here, and be sure to add as much info on dryer as you can, including year purchased and model number.

If the drying time has anything to do with my immediate thoughts (had similar problem when I just moved and reinstalled my own Maytag) I have a great fix to keep it from happening.

Whirlpool has been a good name for some years, in fact, they own Maytag now, so I am sure we can solve your issue as long as it isn't a problem with your particular unit itself as they do make a lemon evey now and again.

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Maytag Neptune dryer won't start/


I do not have that specific dryer but try these simple steps.
Maybe they will help you.
1. Shut the electric breaker off to the dryer for about 30 seconds and and back on.
2. Open the dryer door and inspect the switch that tells the dryer the door is closed. work it by hand just to make sure it is not stuck.
3. Spin the timer controls to another setting and see if the other setting will work.

That's all I've got for now...

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