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Dell printer problem




By Denelle on Oct 19, 2007

" "

HI,

 

I have a Dell MFP 1815dn. I've tried to print a 25 page document  but it will only print out 1 page, then it stops and the digital display says "paper jam open front door" I open the front door, pull out the paper tray and there is no paper jam. Once I close the door it will print one more page and give me the same error.


Same Problem

Apr 02, 2009

-   I have the same jamming,I would like to replace the pick-up roller and sep pad that is located on the paper tray itself.what are the part #'s.
-   Guest

Mar 13, 2009

-   If the problem is rollers how will I access them?-   michaela678

Jan 13, 2009

-   my printer wont even print anything it starts but it wont finish what it is suposed to do!can you tell me how to reset it?? -   Guest

Solution #1

posted on Oct 19, 2007
Somewhat Helpful)

pattersj78

Rank: Wiz 
Rating: 82%, 81 votes
Sounds like you may need to replace the pick up rollers on the machine.  Without knowing exactly where the jam error happens during the print process, it's hard to say.
Comments:

Oct 23, 2007

- One more thing to check, there should be sensors around the pickup area that sense paper, make sure that they aren't dirty, stuck, or otherwise inoperable.
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Solution #2

posted on Jul 23, 2009
Not Rated)

STEPHANIE755

Rank: Apprentice 
Rating: 0%, 0 votes
MY PRINTER KEEP PRINTING INFORMATION FROM THREE DAYS AGO. HOW CAN I KEEP IT FROM PRINTING THE SAME INFORMATION
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