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Dell printer problem



I have a Dell MFP 1815dn. I've tried to print a 25 page document  but it will only print out 1 page, then it stops and the digital display says "paper jam open front door" I open the front door, pull out the paper tray and there is no paper jam. Once I close the door it will print one more page and give me the same error.

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  • Anonymous Jan 13, 2009

    my printer wont even print anything it starts but it wont finish what it is suposed to do!can you tell me how to reset it??

  • michaela678 Mar 13, 2009

    If the problem is rollers how will I access them?

  • Anonymous Apr 02, 2009

    I have the same jamming,I would like to replace the pick-up roller and sep pad that is located on the paper tray itself.what are the part #'s.

  • Anonymous Mar 12, 2014

    My cd tray does not go in all the way for the front door to close in order to print on the cd even pushing it in manually it does not go in deep enough for the door to close

  • Anonymous Mar 23, 2014

    the alinement page stops printing and hows a paper jam error code. no paper jam



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Posted on Jul 23, 2009

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Sounds like you may need to replace the pick up rollers on the machine.  Without knowing exactly where the jam error happens during the print process, it's hard to say.

Posted on Oct 19, 2007

  • Justin Patterson
    Justin Patterson Oct 23, 2007

    One more thing to check, there should be sensors around the pickup area that sense paper, make sure that they aren't dirty, stuck, or otherwise inoperable.



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2. Try using a different cable to connect the printer and computer. If you don't have one, connect and install the printer to another computer. If this stops the symbols then you will need to buy a new cable. If it does not then it is most likely a problem with the printer's hardware and you will need to get the printer serviced.

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Prints faint copies

If the print rubs off the page, this means the toner is not being fused to the page. Fused......this is done by the fuser. This would have nothing to do with light print.

The dell (1600n and 1815n /1815dn) printer drivers has a toner saver mode, which can contribute to light print.

To turn Toner Save Mode off, (Windows XP) perform the following steps:
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  2. Right-click Dell Laser MFP 1600n, 1815dn, and left-click Printing Preferences.
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Replacing the fuser and or the low voltage power supply in this model of printer is not an easy task. If using a Dell branded toner cartridge and checking the toner saver mode does not fix the issue. Then you would be looking at more expense then the machine would possibly be worth.

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