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Line working but not base

No red light on base but line is working, bad storm last night. Have another old phone now in situ

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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CORDLESSGURU
  • 106 Answers

SOURCE: Problem Siemens Gigaset 4000 and 4200

If you had a storm, and the only handset that works shows line in use, then your base has gone bad and needs repair. The reason the phones are flashing base 1 or something to that effect is because they don't see the base anymore, which typically means no phones will see your base, so its odd that one phone is actually seeing the base. Either way, you can try re-registering the phones to the base, but if you get the line in use after they register (if they will register), then your base is bad. If they won't register, your base is bad. For additional assistance you can go to www.cordlessrepair.com

Posted on Jun 16, 2008

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betz73
  • 298 Answers

SOURCE: Reactivating after T-Storm

each phone has to be reset by putting them on the main base one at a time. try that.

Posted on Aug 16, 2008

  • 4 Answers

SOURCE: Base no longer working. Unit is plugged in.

Swap the AC adaptor from one of the handsets with the AC adaptor from the base unit-- this may fix the problem.

Posted on Nov 08, 2009

  • 225 Answers

SOURCE: the phone lights up when put to charge also the

The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.

Posted on Dec 08, 2010

  • 81 Answers

SOURCE: Had a bad electrical storm.

The damage is not to the phone line it is to the phones. Unfortunately this is very common with powered phones as they are almost never kept on surge protectors and are very fragile. You will need to purchase a new base station to use with existing phones.

Posted on May 05, 2011

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Is it repairable, well, this question can be answered only after opening the back cover and evaluating the damage. From you side, please connect the TV to a different power outlet where other similar devices are working and see. Then try changing the input device to something that sure works. If it does not work even then, this may need attention by a qualified service technician.

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Possible that the phone optocoupler or the front end to the line is burnt. If so there is not much hope unless a probe is done.
So check for short in the switching circuit at the point of line control.
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Had a bad electrical storm. The next day my cordless AT & T phones ( 1 base with answering machine and 1 remote phone) had no dial tone. They both ring on incoming calls but unable to connect. They...


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Have you unplugged the power cord to the LCD? Let it sit for a minute, then try it. ALWAYS buy a UPS and plug any computer devices into it. Doesn't have to be big, a $50 unit will protect it from dangerous voltage surges.

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2 Answers

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each phone has to be reset by putting them on the main base one at a time. try that.

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Problem Siemens Gigaset 4000 and 4200


If you had a storm, and the only handset that works shows line in use, then your base has gone bad and needs repair. The reason the phones are flashing base 1 or something to that effect is because they don't see the base anymore, which typically means no phones will see your base, so its odd that one phone is actually seeing the base. Either way, you can try re-registering the phones to the base, but if you get the line in use after they register (if they will register), then your base is bad. If they won't register, your base is bad. For additional assistance you can go to www.cordlessrepair.com

Jun 15, 2008 | Lands Phones

2 Answers

My siemens gigaset 4215 and 4000 don't work and need some kind of code whats the code?


Hello, Almost never is it the handset that is bad when those symptoms occur. It sounds as if your base has gotten hit by a power surge and won't boot (the handset now can't "talk to" the base and its always searching for it). Most people report this after a storm has passed through their area. You can try re-registering the handset to the base, but unfortunately it probably won't work, sorry. You can order the base only and register your handset to the replacement base when you get it. To order a replacement base using google, search for Siemens Cordless Repair and click the first non sponsored link. Good Luck

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1 Answer

Led display disappearing


If you cannot do without your phone and your display is going bad, you will have to decide which is the best option for you. You can get a replacement base and recycle your old one to save money. You can get a replacement base then have your old one fixed so you always have a backup ready when that unexpected lighting storm passes through. Or, if you can do without your base, you can send it in for repair. And lastly, if you have fixed electronics equipment before, and/or are willing to risk messing your unit up entirely, you can order a new display and install it yourself. Siemens did not abandon their cordless product line like a few people have mentioned in other blogs, they merely directed it off to an independent facility to provide future service and some parts for the do it yourselfers. You can go to their website to find the repair service facility, or google Siemens Cordless Repair and click the first few unsponsored links.

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