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Icemaker does not make ice. Appears no water is getting to maker.

Icemaker not producing ice. Does not seem to be getting water, although chilled water dispenses from door.

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  • Anonymous May 21, 2009

    ice maker not producing ice but water still dipenses properly.

  • mayooman Jun 09, 2009

    Thanks Joe!

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  • 10,865 Answers

If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Posted on May 20, 2009

  • Joe Hogan Jun 10, 2009

    You are so welcome. Get back any time if you need help again. take care.

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Posted on Jan 02, 2017

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Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

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The ice maker is probably not getting water. Have you heard the water valve click on and off to allow water to flow to the ice maker? If you get chilled water from the fridge, the ice maker's water valve will probably sound very similar to when you dispense chilled water. Try the water to listen for it. Then, listen for it over the course of an hour or so to determine if the ice maker is doing the same thing. If you hear it - then there may be a blockage in the line or filter.

If you don't have provisions to get chilled water from your fridge (ice only) or notice that you can't get water from your fridge any more: Make sure the water supply is on and.. that supply line isn't kinked or got crushed when the fridge was pushed back into position. This is a pretty common occurrence. If you don't hear any water valve clicking, the valve itself may have failed or there may be a problem with the electrical circuit. Hopefully, you won't have to got beyond this, but if so - let us know.

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Very curious. When you say the tube to the ice maker was disconnected I am unsure as to which tube you are refering to. However hopefully a few pointers might help a damsel. Most units have the water supply enter into the cabinet through a two way water solenoid valve (i.e. one for chilled water one for the ice maker). It then normally enters the top of the freezer section for the ice maker. It then drops down inside the freezer section to the icemaker module. Therefore the only control over the water for the icemaker is the solenoid valve which is controlled by the icemaker "module". A trick is to switch the control at the solenoid valve so that you can use the chilled water dispenser to check if the water valve for the icemaker is working. If it is then you probably have a problem with the icemaker module or the temperature in the freezer section (which you would probably have noticed if that was the case). If you have a problem with the module then you normally have to replace the module as they dont like supplying spares for modules.
Anyway hope this is of some help and good luck.

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