Question about Hitachi 15.5 Cu.ft RZ440 Top Mount Refrigerator FOR 220 VOLTS
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Yep, This sounds like a freezing problem, there is a water tank heater and a water line heater in the system, The tank heater is located behind the panel that the tank is mounted to. there is also a heater fuse in the circuit behind the panel. you will need to us a heat gun or blow dryer to defrost and check somethings back there. I saw someone selling a repair service manual on the online auction place E b a y that may help you further troubleshoot the problem.
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