Question about Pure Digital Flip Video Ultra Camcorder

23 Answers

Flip ultra hd not charging

My flip hd ultra (brand new) wont charge...usb from my mac or from a ipod charger.

Posted by on

Ad

23 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem, but it seemed to be a bit more sporadic. I'd occasionally get the "Charging Paused - Check Battery Pack" error. The battery pack itself looks a bit strange, since the white plastic covers the bottom, right side and it seems that there is no possible way for the battery to make contact with the camera. However, I saw the following suggestion on another site (which the poster claimed came from Flip technical support), and this technique worked for me:

1) remove the battery pack from the camcorder
2) connect the camcorder to a powered USB port on your computer
3) when the "Connected" indicator comes on, insert the battery pack into the camcorder
4) safe eject your camcorder from your computer
5) reconnect your camcorder to your computer
6) the battery pack should now begin to charge within the camcorder

Posted on Feb 01, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Check the battery. I had the same problem and its the plastic on the back of the battery pack preventing contact with the (-) contact. Removed it and it works fine now.

Posted on Jun 08, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I came across the same "Check Battery Pack" message last night when trying to charge my Flip Ultra HD for the first time last night. My husband just took an exacto knife and "trimmed" the plastic around the (-) part of the battery and cleaned the terminal a bit and it works!

Posted on Sep 06, 2009

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I got my Flip two weeks ago and love it - but man, was I having troubles recharging my fully drained battery pack. Tried lots of things I found on the net - but when I finally took a razor blade and very carefully cut away the plastic on the negative terminal of the battery pack - YIPPEE - it now recharges lika a Champ. Thanks to those who went before me!

Posted on May 09, 2010

  • 2 more comments 
  • cainb Sep 06, 2010

    DId the trick for me too.

    Thank you!

  • a_tomas Sep 12, 2010

    Hi, I have just one question. Can I use two new rechargeable AA batteries??

  • Naph1961 Sep 16, 2010

    that is crazy but it worked like a champ. How is it that this high tech HD fine tuned instrument gets fixed with a razer blade cutting plastic.

  • tracyholly Feb 13, 2011

    It totally worked! Thanks man!!!

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

After numerous suggestions from tech support at Flip, including taking battery out, putting it back in, deleting and reinstalling software, and leaving the battery out for 3 days, I decided to cut the plastic away from the (-) side of the battery as suggested in solution #1 and bingo, it worked immediately. It makes sense.

Posted on Jul 25, 2010

  • hawkman41 Oct 10, 2010

    Thanks for the advice. I was having the same issue and once I carved out the plastic it worked great!

  • ruthp45 Sep 15, 2011

    i realised my problem was my computer has power saving. So if I leave flip plugged into it and go away it shuts down after 15 mins so flip dosnt charge!! If I am working at the computer it charges fine

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My Flip UltraHD (new Dec 2009) went dead as a doornail this week, and after I plugged it into the USB, it reamained dead!

Try this - unlock the battery cover (base of uint), slide the cover off (cover is on the lens side of the unit, not the screen side) take out the battery pack, put the battery pack back in and reclose the cover. Plug in and it works again! Now it's charging from the USB like it was supposed to.

Not sure why the unit does this, but it took a while to figure out.

Posted on Feb 05, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Does cutting the plastic really work?

Posted on Dec 12, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Take out battery pack and leave Ultra HD alone for 2-3 days. The manufacturer tested the camera before sending it to you, but did not allow enough time for the residual charge within the Ultra HD to disappear. This is why you might have received the battery pack with some charge already on it. This issue has occurred only in the Ultra HD model. As a result of this residual charge within the camcorder, it will give the "Check battery pack, charging paused" error after 10 seconds of being connected to the USB. The source of this info is a The Flip costumer support representative. I have not tried it out myself yet, but have started allowing the camcorder to discharge.

Posted on Jun 10, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Unlock the switch on the bottom of the camera. This will allow the fascia front to slid off. Mine came with standard AA batteries inside - this wont recharge so you need to replace them with rechargeable ones.

Posted on Dec 10, 2009

  • Aperry663 Mar 04, 2011

    I have the slideHD, there is not a switch at the bottom?

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

What I've found is on the battery pack itself, you have 2 plastic things that stick out.
You need to make sure the smaller one sticks out enough out of the battery pack, as the purpose of it is to come into contact with a little sensor in the flip cam battery compartment that senses if you have the rechargable battery pack in place.
Now that I've pulled it out more, it charges straight away.

Posted on Jun 08, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem wouldn't charge so removed the plastic that was covering the contact on the battery pack that was the only reason i could think of but it will only charge from a computer not from a usb mains adapter which is odd can't get my head round that really.

Posted on Apr 10, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My Ultra HD also will not charge, ever since the first time we DID charge it. Flip also gave me the info in solution # 9 above, but it DID NOT work for me. They did not suggest leaving the battery pack out for a few days. I'm currently waiting for an exchange authorization. I also have the Flip wall-outlet power adapter for recharging, which also will not charge the battery pack.

Posted on Feb 10, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My Flip Ultra HD has the same charging issue. After a minute of being plugged into my USB port, it would say "check battery pack charging paused". I pulled the rechargable battery pack out and used a small pair of sissors to cut the plastic away from the bottom battery terminal that was covered. That did the trick and now it charges right up.

Posted on Apr 28, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I also have this problem with the Ultra HD Model. Luckily, you are not bound to the using fip charge pack. You can simply charge batteries yourself, and use them instead of the charge pack. It's a little less convenient, but in my situation it was fine because I have been using rechargeables for everything for years.

Posted on Aug 13, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a FLIP Ultra model that also does not charge. Where is this battery pack everyone keeps talking about? My flip won't charge at all and it's very frustrating. I'd be happy to use my own batteries but can't seem to find where they're supposed to go in! Thanks so much

Posted on Sep 21, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

If this is model U2120, there is a black plastic actuator that should be depressed when the battery pack is installed. By using something non conductive like a piece of paper to actuate that actuator I was able to enable the charging circuit and my battery pack started charging.
Don't do this if you are using standard rechargable batteries. It's only designed to charge the battery pack.

Posted on Dec 13, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The problem with my flip is that it wasnt getting enough current from the usb. if you are using a usb extender or hub make sure it has a seperate power source or your usb cable will lower your current due to the length causing too much resistance in tue cable. when i plugged it straight into the usb it worked. like i said, your computer might not be supplying enough current to charge the battery so the circuit inside shuts off.

Posted on Sep 23, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The Flip HDUltra requires a High-Power USB port. The Flip will not charge if it is plugged into most 4-port (or less) hubs. Try plugging the Flip directly into the computer. If that fails, check this link to the Flip support site.
I should also mentions that some Blackberry's had the same issue. With some operating systems, a special driver was required to up the available power on the USB ports. This might apply to some people coming here.

Posted on Mar 16, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I found that two platic skins were overlapping, so carefully freed the contact up a little. That did not resolve the issue completely. Then tried removing and reinserting the pack. Also did not do it straight away. Got the low warning two more times. Tried eject. The camera disconnected and reconnected. Tried that twice, as I wanted to keep the camera from using energy for the bus. That did not work. My personal theory is that with a very low battery the USB bus driver consumption exceeds the available residual charge. The camera posts a warning. The only solutions seem to be total drain (so the camera does not have power to activate the bus), or inching up power over several attempts. The plastic on the back I believe may be an independent manufacturing issue.

Posted on Aug 21, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Sorry, this is not a solution at all. Just send it back. The first one I ordered from Amazon, I sent back after it would not charge at all, tried all solutions, got a replacement one sent out and that one was no better. Very disappointed, def would not recomment at all.

Posted on Aug 07, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

This is the solution.the charging issue is due to heat.charge battery with usb connection.remove battery cover, place small fan over the battery (I bought one at Target $5.00.) battery will fully charge.I contacted Flip tech support and passed this onto them.

Posted on Jul 28, 2010

  • dklove2000 Jul 28, 2010

    I was able to get a total green charge indicator,never even knew it had this before. good luck!!

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Mine wouldn't charge either and I had left it connected to the USB port for over a day! I took someone's suggestion and removed the battery pack (not the plastic at the bottom of the negative) and reinserted it. It shows that it is charging now.

Posted on Jun 02, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem. I just called flip to verify if in fact that plastic should be removed as suggested aove and they said "no". So I would not reccoment doing this even if it works. Of course they had no other solutions for me. I am going to exchange mine.

Posted on Jul 31, 2009

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Brand new Flip Ultra HD. Giving error "Check Battery Pack Chargin

check the contacts on the bottom of the pack. for some reason, the plastic sheathing covers the positve contact of one of the batteries. i took an xacto knife and cut a small hole to expose that end. after that, voila, no more charging problem. i woke up to a full charge this morning!!!

Posted on Aug 08, 2009

virtualhost
  • 2185 Answers

SOURCE: Have a new Ultra HD

Hello there,

The Flip Ultra should have a rechargeable AA battery pack.

To verify it is charging, the battery icon will be flashing lightning bolt. The red light goes from red to green the moment it is fully charged. It takes six hours before it gets a full charge via the USB.

Please let me know if this gave you enough information. Thank you for using FixYa.

Posted on Oct 08, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Flip ultra hd 3 U32120 wont charge


I had the same problem with the battery not charging. I used a sharp knife to scratch the contact points on the battery and all was good. Thanks for the support in this thread.

Nov 30, 2013 | Pure Digital Flip Video Ultra Camcorder

Tip

Flip converter for Mac, convert flip video MP4, AVI on Mac OSX


Doremisoft Mac Flip Converter
Mac flip converter is powerful and can easily convert Flip video and Flip HD video to other videos like avi, 3gp,3g2,mpeg1,mpeg2,mpeg4,mpg, flv, swf, wmv, dv, mov, m4v, mkv, HD video etc with different file sizes for Mac OS X, including Snow Leopard. All the flip camcorders is supported by Flip converter Mac, including Flip Ultra, Flip Ultra HD, Flip Mino, and Flip Mino HD. With Flip converter for mac, you can extract audio from Flip video and save them as mp3, aac, ac3,wav, etc.

Flip converter Mac has the ability to optimize the Flip video for common multimedia devices like ipod(ipod touch, ipod classic, ipod nano), iPhone, Apple TV, PSP, Zune, Blackberry, Gphone,iRiver, Palm,Mobile Phone. And with Flip converter for mac, you are able to export video formats that iMovie, Final Cut Pro, Final Cut Express, iDVD, Quicktime, iTunes can recognize without any difficulties to edit, playback and manage Flip videos.

Flip converter for Mac offers series of powerful editing functions to customize your Flip video, like clip a video clips to get your wanted segment(supports multiple clipping), define cropping parameters to get rid of unwanted areas, adjust video brighness, contrast, saturation, set output parameters, merge several files into one. Mac Flip converter enables you to capture still pictures from Flip video.

Note:This version is for Mac OS. If you are using Windows?, please click here.
User Guide
Key functions

Convert to popular video and audio
Flip Converter for Mac easily convert flip video to HD video(mpeg2, mpeg4, mov, wmv, avi), 3gp, 3g2, mpeg1, mpeg2, mpeg4, flv, swf, mkv, dv, rm/rmvb, avi, wmv, m4v, mov video and audio formats:wma, m4a, mp3, wav, aac, ac3, amr, mp2, flac, aiff, mka.

Serve for abundant devices
Mac flip converter is capable of converting Flip video to many potable devices like iPod(iPod touch, iPod classic, iPod nano), iPhone, Apple TV, PSP, Gphone, Palm, iRiver,Blackberry , Zune, Mobile Phone etc.

Import to the other software on mac
Flip converter Mac assist you to import Flip video into iMovie, Final Cut Express(FCE), Final Cut Pro(FCP), iDVD, QuickTime and iTunes for future editing, saving, playbacking and managing Flip videos.

More professional output parameters
Adjust professional parameters for output video and audio. Do video settings by adjusting encoder, resolution, frame rate and video bitrate. Do audio encoding settings by modifying encoder, sample rate, channels and audio bitrate.

Clip: get proper length video
Specify the start and end time or just dragging slider bar to get the proper length video. Flip coverter for Mac provides you to clip many times, you can get several flip video parts and insert something such as advertisement to reorganize a new video.

Crop: achieve suitable size of video play region
The crop function provided by flip coverter Mac can allow you to get rid of the black edge and adjust video aspect ratio to fit for your player

Effect:change flip video’s vision effect
Move the slider bar to change the video’s brigtness, contrast, saturation, add artistic effects like emboss, old fim, gray.

Instant preview
Provide two preview window to watch the effect change during settings doing,

Get a Snapshot:
Support still picture capture from Flip video and save as JPG, PNG or BMP picture files

Batch conversion
Batch mode supports you to load and convert as many flip files as you like at one time.

Merge your files
'Merge into one file' feature enables you to combine several separated files to a successive one.



on Aug 12, 2010 | Computers & Internet

1 Answer

I have an ipod model a1199. i was wondering if you can use a newer ipod touch charger for it? and if not what kind of charger does it use?


Charge an iPod Nano Without a Charger
If you've misplaced or broken the charger that came with your iPod Nano, you might think you need to purchase a new one in order to continue using your Mp3 player.
However, there is a way that you can continue enjoying your iPod without having to purchase a new charger.
As long as you have a USB cord and a computer, you can charge your iPod without having the charger.

Locate the USB cord that came with your iPod Nano package.
It is the same cord that you use in order to sync or transfer music.
Plug the small end into your iPod Nano.

Plug the other, larger end into your computer's USB port.
Choose "Do Nothing" when your computer presents the dialogue box to let you choose what to do with the hardware or USB connection.
Leave your Nano plugged into your computer for at least 4 hours to charge.
Unplug your iPod Nano when charging is complete.
Charge an iPod Without the Charger
Many iPod owners purchase a charging unit that plugs into a standard wall outlet to recharge the iPod's battery.
However, the iPod wall charger is not included with new purchases, so consumers must either purchase a separate charger or find a way to charge their iPod using other means.
Here's a simple method to charge your iPod using your computer.

Plug the iPod USB cable into the bottom of your iPod.
Plug the other end of the iPod USB cable into a free USB port on your Mac or PC computer.

Open the iTunes program by clicking on the icon in the Dock on a Mac or using the Start menu on a PC.
Click on the name of your iPod under the "Devices" heading in the main iTunes window.
Click on the "Sync" button to synchronize your iPod with your computer data.
While the iPod is syncing, the power from the USB port on your computer will charge your iPod's battery.

Unplug your iPod from the computer once the battery is fully charged.
http://www.bing.com/images/search?q=images+of+apple+ipod+usb+chargers+&qpvt=images+of+apple+ipod+usb+chargers+&FORM=IGRE - view=detail&id=8DEA58C0DAF392E29FCB03D9C
This one should be ok.


Aug 05, 2013 | Apple A1199 ipod nano

1 Answer

My new flip mino HD wont charge and wont turn on


Same thing happend to me when i baught it brand new, just follow wat i say step by step, look at the bottom of your flip and there is a tripod hole and in that hole is an even smaller hole, take a papper clip and unbend it to make it straight,(thats what she said) then stick it in the small hole until you hear a click like a little button cause there is one in there, just hold it down for 5-8 seconds and do it again for 5-8 seconds then plug it in to ur computer, let it charge and you will be video tapin stuff in no time :)

Dec 28, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

I just got a brand new flip video mino hd and it wont turn on. i've charged it for atleast 4 hours. when it is plugged in the red light comes on. that is the only response i get from it. any...


I had to charge mine for 7 to 9 hours the first time, and make sure computer is left ON or it won't charge and the red light stays lit until it is fully charged. make sure the red light isn't blinking if it is, plug it into a different USB 2 port and don't use extension with it unless it is a powered USB extension.

Dec 28, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

I'm having a hard time getting my Flip HD to charge. It is brand new and this is the first time I've had to charge it. Sometimes the red light is on and steady and other times the red light is flashing. ...


I had this charging problem with 2 new Flip Ultra HD cameras...red light flashing..nothing on the screen after plugging in the USB port.

I removed the battery..plugged camera into USB port..pc recognized the camera... installed flipshare software..updated software...plugged battery back in..all good.

Why on earth the book doesn't mention these steps is beyond me.

Oct 11, 2010 | Pure Digital Flip Video Ultra Camcorder

2 Answers

Have a new Ultra HD Flip Video. How do I know when it is fully charged? Does the red light go off or what?


Hello there,

The Flip Ultra should have a rechargeable AA battery pack.

To verify it is charging, the battery icon will be flashing lightning bolt. The red light goes from red to green the moment it is fully charged. It takes six hours before it gets a full charge via the USB.

Please let me know if this gave you enough information. Thank you for using FixYa.

Oct 08, 2010 | Pure Digital Flip Video Ultra Camcorder

3 Answers

CAnt get video camera program to load into computer anymore.


In Windows have you tried clicking on my computor when camera is connected in your usb slot it will show the Flip as a drive.Right click on it & then right click on Setup_Flipshare.exe and reinstall the programme.

Aug 12, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Failure in the camera's USB ports


Finally I solved it!!!!
Situation: My Computer (MAC And PC) wasn't recognizing the FLIP ULTRA HD, because it has a corrupted file, but couldn't format because there was no communication between camera and computer

Solution:
1. Charge your batteries until get the FULLY CHARGED icon (Green Battery)
2. then remove the batteries without unplugging the USB 3. Voila...computer recognize the USB
4. Format the Camcorder with the Following tutorial: http://www6.nohold.net/CiscoFlip/ukp.aspx?vw=1&docid=763c871b45fc4b20b5a671b24c909
20e_Reformatting_and_Reinstalling_FlipShare_
on_a_Flip_Camcorder.xml&pid=4&respid=0&sni
d=2&dispid=0&cpage=search

5. Install software in camera...


6. CONTINUE VIDEO CLIPPING!

Jun 28, 2010 | Flip Video Flip Ultra Camcorder

13 Answers

Flip video won't charge


If you look on the bottom of the camera there is a button that slides from a locked to an unlocked position. Slide it to unlocked and then slide down the back of the camera (the side with the lens) there is a removeable rechargeable battery pack. Remove it for a moment and then put it back in. Try plugging back into the USB port. This should work.

Jan 09, 2009 | Pure Digital Flip Video Ultra Camcorder

Not finding what you are looking for?
Pure Digital Flip Video Ultra Camcorder Logo

41,031 people viewed this question

Ask a Question

Usually answered in minutes!

Top Pure Digital Video Cameras Experts

Rommel Balcita

Level 3 Expert

749 Answers

sharky633
sharky633

Level 2 Expert

510 Answers

tomikles

Level 1 Expert

35 Answers

Are you a Pure Digital Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...