Question about Creative Labs Zen Digital Media Player

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Windows can't stop the device to I can disconnect it.

New Creative Zen MP3 player, first connection, first charge. It's charged up and I'm ready to disconnect it from my computer. But there's no eject. I did "Exit" from the system tray, but it still shows up on active devices and when I try to use the "safely remove hardware" from the desktop every time I get " Windows can't stop your "WDC WD1600AAJS-08PSA0" ATA DEVICE, device because it is in use. Close any program or windows that might be using this device and then try again later." This has gone on now for 4 hours. Other than shutting the computer off I don't know what to do.

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Shut down your computer and remove the device your Zune software needs to be updated as it is currently lodged in memory. Under normal circumstances using the unplug icon is only neccessary under windows 2000 and below. XP only offers this icon as an extra per-caution but I have never had a usb device fail simply because I did not eject it before I unpluged it physically. USB is a very finicky interface and should be used only when necessary if you have another way to interface your zune that will eliminate 99% of your problems.

Posted on May 20, 2009

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1 Answer

Really i don't know what the problem is. the creative doesn't charge and when it charges don't do anything


the player seems to need longer charging:
1. while player switched OFF: let it load on ac-adapter or USB-connection**** for about 1 hour, until the screen lights up.
2. still while player switched OFF: let it load another 2 to 3 hours
to get it fully charged.

**** notice: when using USB for charging:
1. Install the application software (from CD or Creative-download)
2. Preferred is a USB-connection at the backside of the computer
3. When more USB-connections are used, have the others disconnected: trying not to overload the USB-port power-consumption.

Support for Zen Vision M on the site of Creative:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM

Aug 12, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My zen V plus has stopped working after some computer problems


go to Creative webiste and download the software for the Zen, then restore your zen with new software.
Here is a link to the Creative website:
http://www.creative.com/products/mp3/

Jun 17, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen MP3 won't charge with mains adaptor


Don't worry that doesn't mean that your mp3 player is faulty, if there is any fault it is from the charger but since the usb charges it well, just continue to use it. It doesn't mean the player is faulty, IT HAPPENS.

Jun 03, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen connected to my computer but i can't explore it


I recently charged my friends zen for him and the power was run down, the blue light u see is normal it is just recharging, just wait for about 20-30 minutes for it to charge a little and turn the power on, it will still charge.

Mar 17, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My Creative Zen Stone Plus is not Charging completely


Use USB 2.0 Port.. My charging status was stuck at 21% till i swapped to USB2 port.. I've tested it and it works..

Regards,
Arvinderan Ganason (Malaysia)
arvinderan@gmail.com

Jan 17, 2009 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Software for charging my creative zen v mp3 player


Go to Zen website and look under support for drivers etc

Jul 25, 2008 | Creative Labs Zen V MP3 Player

2 Answers

Creative Zen Neon 2 stopped working


leave it until it's all charge get dis charge than charge it from your PC it will works then

Mar 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Common to the other problems listed, BUT with a twist of lime...


For more info:
http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=359,E=0000000000373160844,K=4189,Sxi=13,kb=ww_english_add,VARSET=CategoryID:213,VARSET=mcn:MP3%20Players,VARSET=catfaq:CATFAQ_213,usetemplate=product.tem,VARSET=ws:http://us.creative.com/
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Mar 14, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Vision M not recognized


I'm having the exact same problem. My zen is 'charging' but isn't detected anywhere on my pc and I'd leave it charging for days but nothing happens. I've tried different usb ports, reinstalling the software several times but nothing. I recently reinstalled Windows and with my new pc my Zen cannot work on it for some reason?! I put previous files from my old pc onto my Zen hoping that I could transfer them onto my new Windows pc but I fear I've lost the data on my Zen completely. Arggh, any suggestions guys? Please..x

Feb 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Recognising my Zen


  • connect the device to your PC.
  • Open Device manager (Right click on My Computer, select Manage, open Device manager)
  • Locate the MP3 player in the list
  • Right Click on the device and click Uninstall driver
  • Disconnect the nomad
  • Restart
  • DO NOT CONNECT THE DEVICE
  • run the installation process
  • Connect the device
  • Good luck

Nov 28, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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