Question about Fisher and Paykel GWL11 Top Load Washer

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Machine washes but does not rinse and spin so the water stays inside

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  • Fisher and P... Expert
  • 554 Answers

You should be getting a fault code on the wash progress lights.
If water is still in bowl try this.
37. (00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3
minutes. There are three likely reasons for this fault. One is that the drain hose or the
pressure switch hose has been squashed or kinked and the pump out rate has been
dramatically reduced. The second possibility is that the pump is partially or fully blocked.
The third is that the pump is not operating due to Motor Control Module, wiring or pump
failure. This fault could also appear if the machine is pumping to an unusually high head of
drain hose or into an extended length of drain hose. The fourth possibility is a diverter
valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation
mode, giving the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action: 1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 1-metre extension hose of the same diameter
fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the bowl is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain
hose is not blocked.
5) If the bowl contains water, then service the pump from the top of
the machine by removing the top deck and inner bowl. Bail out the
water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action: 1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Control Module.
Action: Activate the pump by operating the machine in spin mode. Check the
pump is rotating. If it is not operating, and Primary and Secondary
checks have been performed, then replace the Motor Control Module.

Posted on Jan 02, 2014

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 30 Answers

SOURCE: my washing machine wont drain the water

Sounds like a blocked pump.The pump could be burnt out.

Posted on Aug 03, 2008

  • 27 Answers

SOURCE: Intuitive eco Iw811 Rinse 1 no water coming thru!

the 1st rinse light is normally set to "spray rinse", this means the machine will pump out the water, spin at medium speed then pulse cold water into the machine, this occurs for about 2 mins, then the machine will spin out, and advance for the final rinse which is a deep rinse.

Posted on Sep 23, 2008

  • 1 Answer

SOURCE: F&P smart drive 601 washing machine will not advance from wash mode

on those washers the waste water pump will get hair and **** wrapped around the shaft behind the pump fins. pull the washer forward and tip it back so you have access to under the front. on the right fron you will see a little pump. unplug the power clip and the ground wire. there will be a plastic tab you must bend a little so that you can twist the whole motor, not just the fin on the back, counter clockwise and remove. if you have water in the machine it will come pouring out. your machine will not rinse or spin if the waste water pump does not pump out enough water in its alloted time. when you have the motor out unscrew the pump fin cup thing and pull all the stuff off the pump. good luck.

Posted on Oct 19, 2008

  • 31 Answers

SOURCE: During a normal washing cycle the machine stops at "rinse"

see if it takeing water out it will not let any more water in if there is water in try puting on a drain and see if its emptying if not there is a blockage in your wast pipe or your pump as gone i would try and clean your waste pipe1st and see if your pump works if your pump as gone and you need to get your water out try and move the washer near a door to the out sie and lie the waste pipe flat this will let the water go hope this is some help stuart

Posted on Jul 02, 2009

miket756
  • 2702 Answers

SOURCE: Fisher& Paykel fault 37 - on large loads water

the programer has given up the gost on you only thing you can do is try to replace it,,,

Posted on Oct 24, 2009

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1 Answer

Washer won't spin


Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

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1 Answer

Avanti washer repair


Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

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Fws445rf1 washer didnt stop filling and flooded my apt and it doesnt aggitate when it is washing,the whole thing just spins inside instead of moving back and forth,what are the most likely reasons for...


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when it's in wash cycle the water level is lower, then it spins and drains and the rinse cycle pumps in more water (makes sense!), then drains & spins, then re-rinses at the same water level. your water level sensor is defective, probably. allowing it to over-fill.
it detects the water level as 'spin' and doesn't agitate!
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check to make sure you have both the hot and cold water lines connected and the water is turned on. sometimes the hot or cold line will clog up and it will not fill up during the rinse cycle. the humming sound may be the water valve coming on but no water is coming thru.

if you have a warm rinse set it to that to see if this is the problem.
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1 Answer

Rinse water fills the washing machine when the spin cycle starts


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