Question about Shoprider Mobility Products, Inc. Hero 3-Wheel Scooter with Swivel Seat and Curved Tiller Blue 1ea

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Power shuts off when i sit on the scooter

Cable running from the controls to the rear left wheel just hanging loose. I reattached it. Some on the plastic casing is rubbed off. Scooter still wont run and when I am sitting on it it wont come on orit does then shuts off. I suspect the brake cable is not attached properly.

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  • Shoprider Master
  • 1,263 Answers

Hi, it's only a loose connection or bad connection, pinpointing it will be harder, now turn over the scooter and check the wiring connections

from the battery connector to the controller mounted under the floor board, the best way is to have the scooter running while you move varoius cables but be careful of the wheels etc you will need someont to help you, take care...


Posted on Jan 05, 2014

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Posted on Jan 02, 2017

  • 61 Answers

SOURCE: don't have a troubleshooting book. replaced

Shoprider scooters beep when there is a problem with them. Firstly, are the batteries ok? You can obviously tell this from your battery meter on the tiller (although its not uncommen for these to fail and give false readings on shopriders). If batts are ok, you need to determine what type of main contol box is on the scooter. This will be located at the rear of the scooter, underneath the plastic shroud. Remove the seat, then the plastic shroud, to get to it. You may need to dis-connect a plug to the rear lights. If you can see a black box with ridges on, with lots of wires entering it, and it has the word Pihsiang written somewhere on it, theres a good chance it will be this that is at fault (although not difinately, could be a wiring loom problem). These boxes have no diagnostics built in, so they beep constantly when at fault. If its a different type of control box that you see, it may beep a certain amount of times to indicate what the problem is. Count the beeps and refer to your owners manual or a dealer to determine the fault. Hope I've been of some help to you.

Posted on Mar 29, 2010

  • 177 Answers

SOURCE: don't have a troubleshooting book. replaced

Hi. Some shoprider machines have fault codes and most dont. I will try and cover what the main faults might be.
Free-wheel lever in the wrong position. Faulty brake coil. Resistance should be about 50 ohm's.
Stuck brush in the motor stopping the motor from operating. Check the resistance through the motor, should be approx. 1 ohm.
Speed lever ( wig wag ) not in central or neutral position or faulty..
Battery voltage too low or battery leads faulty.
Good luck. Neil.

Posted on Jun 01, 2010

  • 692 Answers

SOURCE: sprinter xl. Batteries old but pass

Could be a throttle pot problem and /or a speed control pot problem one or both could be dirty or have a bad spot on the pot. If you can live with it use it until you get a flash code trip on the console. Hope this helps

Posted on Aug 21, 2010

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SOURCE: my echo 3 scooter beeps as soon as I turn on the

Boy I hate working on scooters too many things can go wrong to make them not work. First make sure you are not in freewheel Make sure the lever at the rear of the scooter is in drive position. and you can't push the scooter easily without powering it up. If its not in freewheel then the problem could be a throttle pot problem or a speed pot problem or even a motor problem and there is no way I can troubleshoot your problem in this format. I would suggest that you have your provider check it or if Medicare paid for it have a repair service fix it for you. Sorry can't really give you a precise answer on whats wrong Good Luck Hope this helps

Posted on Nov 19, 2010

  • 278 Answers

SOURCE: Scooter needs to be run forward before it will

Sounds like you have a bad motor brush or motor.
I would block up the scooter, remove the seat and rear shroud and inspect the motor while it is running up on blocks. Use a rubber band or tape to hold the throttle lever. Listen for unusual sounds like a whine or growl from the motor, brake or trans-axle. Inspect and wiggle all the wiring, checking for loose connections at the batteries, controller, and front to rear wiring harnesses. See if you can duplicate the problem using a rubber mallet to simulate a bump.
Use a digital voltmeter to check the motor. The brake should read between 40 and 60 ohms and the motor coil resistance should be less than 1.2 ohms. You should pull the caps on the motor brushes and inspect for wear, burning , and melted leads. I have seen the motor brush hang up on the armature in one direction and not the other. You might try rotating the brush 180 degrees on installation to see if this is the case. Large carbon build up inside the motor from brush wear can also cause this. Blow out the brush dust with compressed air when you have the brushes out. There could be another problem related to what you describe and is associated with the throttle potentiometer. If there are dead spots on the potentiometer you could experience the same forward and reverse problem.
The first solution involves replacing a motor/brake, the second involves replacing the throttle potentiometer. Both repairs are straightforward and within the expertise of a good do-it-yourself-er. The parts should be available on-line at a discount. You will save considerable by doing your own labor. Hope this helps.

Posted on Dec 16, 2010

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