Question about Canon Pixma MX922

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Pixma mx922 won't turn off

Ending please wait a while message won't go off

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Posted on Jan 02, 2017

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SOURCE: Both my Cannon PIXMA MX922 printers no longer print. Each malfunctioned one week apart. Product defect? I've never had any problems prior. What's the deal? Message received says to contact support.

Message received says to contact support. So..... contact support.

Posted on Oct 18, 2017

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1 Answer

What is error 5101


When the message "5100 / 5101 Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed, the behavior of the print head holder is interrupted.
Do you see a jammed paper or foreign material?
Did you install the print head properly?
Please see the following for detail.
If the problem persists, contact the service center for repair. Cause 1. Is there a securing material for the holder inside the printer? Summary There may be a securing material for the holder inside the printer.
(This material must be removed before using the printer.)
Open the Top Cover, then remove the securing material for the holder. See Also Cause Summary [ With the securing material ]
[ Remove the securing material ]
Then, close the cover, and turn ON the printer again. See Also Cause 2. Is there a jammed paper or foreign material inside the printer? Summary Stop printing, then push the power button of the printer to turn OFF the printer.
Open the Top Cover of the printer; then,
  • If there is a jammed paper or foreign material inside the printer, remove them.
See Also Cause Summary [ The printer with the Top Cover opened ]
( Paper jam )
After checking the above items, push the power button to turn ON the printer again.
CAUTION
When removing the jammed paper or foreign material, take extra care so that you do not touch the inner parts. Or, it may cause another printing problem.
See Also Cause 3. Is the ink tank properly installed? Summary If the ink tank is not properly installed, it interferes with the operation of the print head.
See the following images to get an idea of proper print head position. See Also Cause Summary [ When the ink tanks are not properly installed ]
The ink tank is not set firmly.
The ink lamp is not turned ON. See Also Cause Summary [ When the ink tanks are properly installed ]
The ink lamps are turned ON.
CAUTION
Always remember "Do not touch the Print Head Holder while it is moving."
Wait until the Print Head Holder automatically stops.
Do not even attempt to stop/move the Print Head Holder by holding it.
Canon PIXMA MX922

Apr 10, 2017 | Canon Pixma MX922

1 Answer

Trying to get MX922 to shut down but the display says "ending please wait awile" it has been a long while. so how do I get it to shut down?


Pull the power cord out of the back - or switch off at power point. This is not a recommended procedure, but if it won't shut down the usual way, you don't have a lot of choice. If it happens each time, there's something wrong and you should probably contact Canon.
If it's a one off, cutting the power shouldn't hurt anything.

Mar 01, 2015 | Canon Pixma MX922

1 Answer

Canon mx922 error message needs repair


It is likely that the print-head temperature sensor is detecting an over heat. If that is the case, start thinking about a replacement machine as the printheads are expensive to replace.

Feb 22, 2015 | Canon PIXMA MX922 Inkjet Multifunction...

1 Answer

How do I download a user manual for Canon Pixma MX922


Hello, For watch the online manual you can use the given link. http://www.manualslib.com/manual/430848/Canon-Pixma-Mx922.html

Feb 10, 2015 | Canon Pixma MX922

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