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Re: The drive doesn't read dvd
Check in your device manager and make sure there are no problems with the hardware in question.
to get into device manager go to
Start/control panel/performance maintance/system/hardware/devicemanager/cd-dvd
when you open device manager if you see any flags, that means there is a problem with that particular hardware.
back to cd dvd in device manager, click on the + and open it up, right mouse the cd-dvd in question and click on properties, in that box see if the device is working properly and that it is enabled.
If all of that is good, click on driver and try and update driver (auto)
If everything is fine in your device manager you might have a problem in your registry or your driver needs updating, I dont think it is your driver causing the problem.
Let me know if this helps you solve your problem
Good luck and I hope this is of some help.
If it use to read try the following.
1. Reload the dvd driver. It is the set of instructions that lets the dvd drive work with your operating system. Sometimes you can google the name of your dvd drive and download the updated driver for your operating system.
ex. search for "Seagate Mx960A dvd driver download"
2. After you sucessfully download the new driver then reboot or restart your pc so it will reload the drivers.
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First reinstall the DVD driver to see if the DVD drive works. If not then - Try removing the DVD drive and inserting it back to make sure it properly connected then boot up the laptop and go into the BIOS and see it the DVD drive is detected, if the DVD drive is not detected then the DVD drive is faulty and needs to be replaced.
hi welcome to fixya
here is my solution for that problem, first lets verify to narrow down where the main cause it could be. lets use first a dvd cleaner, dust can cause the optic lens not to read. then insert a dvd observe the light indicator ( yellow ) if blinking which mean the optic lens is starting to read the disc, if not it doesn't read. so at this time you are going to remove the cover with your dvd drive just to know and access the mechanism as will as the optic lens. now turn the power on and insert the dvd look for the optic lens if emits red light then moved going up to read the disc which mean the optic lens has supply. then check the spindle motor if rotates normally if not check the motor replace if defective. one way on how will you check the motor if defective through using a analog tester, check the resistance on the positive and negative terminal of the motor if the resistance is almost 0 ohm or shorted which mean it was worn out need to replace. hope this will help thanks for consulting through fixya.
if you have had two drives with the same problem i would check the ide cable and swap to another one if you have a master and slave twin connector ide cable, or even try the dvd rom on the same ide cable as the hard drive as you know that that ide connector and cable is working, unless you have a SATA hard drive in which case you won't be able to; but will still have a spare ide channel connector to try the drive on.
When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks?
If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD.
If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD.
Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.