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My hp slate 21 touch screen not working

I had spraid some screen cleaner on my hp slate 21 and now the touch screen is not working please help!!!!!!!!!

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That's bad news! You will need to get in touch with HP Support, there's a Support button on the top of the screen at
http://www.hp.com/country/us/en/uc/welcome.html

Posted on Jan 21, 2014

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Posted on Jan 02, 2017

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  1. From the Home screen, touch the All apps ?javax.portlet.sync=ada14e3e822cc03c3ab7f3e532a15c01&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01_ws_bi&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalstate%3ddocid%253demr_na-c03678322-4%257cdoclocale%253d%257ccalledby%253d&javax.portlet.rst_ba847bafb2a2d782fcbb0710b053ce01=wsrp-url%3dhttp%253a%252f%252f16.193.225.56%253a50002%252fsp4tssearch%252fimageservlet%253fdocid%253demr_na-c03678322-4%252fc03687853.jpg%26wsrp-navigationalstate%3ddocid%253demr_na-c03678322-4%257cdoclocale%253d%257ccalledby%253d%26wsrp-requiresrewrite%3dfalse&javax.portlet.begcachetok=com.vignette.cachetoken&javax.portlet.endcachetok=com.vignette.cachetoken icon, and then touch the Settings ?javax.portlet.sync=ada14e3e822cc03c3ab7f3e532a15c01&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01_ws_bi&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalstate%3ddocid%253demr_na-c03678322-4%257cdoclocale%253d%257ccalledby%253d&javax.portlet.rst_ba847bafb2a2d782fcbb0710b053ce01=wsrp-url%3dhttp%253a%252f%252f16.193.225.56%253a50002%252fsp4tssearch%252fimageservlet%253fdocid%253demr_na-c03678322-4%252fc03687854.jpg%26wsrp-navigationalstate%3ddocid%253demr_na-c03678322-4%257cdoclocale%253d%257ccalledby%253d%26wsrp-requiresrewrite%3dfalse&javax.portlet.begcachetok=com.vignette.cachetoken&javax.portlet.endcachetok=com.vignette.cachetoken icon.
  2. In the Personal section, touch Backup & reset . Figure 1: Backup & reset
    ?javax.portlet.sync=ada14e3e822cc03c3ab7f3e532a15c01&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01_ws_bi&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalstate%3ddocid%253demr_na-c03678322-4%257cdoclocale%253d%257ccalledby%253d&javax.portlet.rst_ba847bafb2a2d782fcbb0710b053ce01=wsrp-url%3dhttp%253a%252f%252f16.193.225.56%253a50002%252fsp4tssearch%252fimageservlet%253fdocid%253demr_na-c03678322-4%252fc03687855.jpg%26wsrp-navigationalstate%3ddocid%253demr_na-c03678322-4%257cdoclocale%253d%257ccalledby%253d%26wsrp-requiresrewrite%3dfalse&javax.portlet.begcachetok=com.vignette.cachetoken&javax.portlet.endcachetok=com.vignette.cachetoken
  3. Touch Factory data reset . Figure 2: Factory data reset
    ?javax.portlet.sync=ada14e3e822cc03c3ab7f3e532a15c01&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01_ws_bi&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalstate%3ddocid%253demr_na-c03678322-4%257cdoclocale%253d%257ccalledby%253d&javax.portlet.rst_ba847bafb2a2d782fcbb0710b053ce01=wsrp-url%3dhttp%253a%252f%252f16.193.225.56%253a50002%252fsp4tssearch%252fimageservlet%253fdocid%253demr_na-c03678322-4%252fc03687856.jpg%26wsrp-navigationalstate%3ddocid%253demr_na-c03678322-4%257cdoclocale%253d%257ccalledby%253d%26wsrp-requiresrewrite%3dfalse&javax.portlet.begcachetok=com.vignette.cachetoken&javax.portlet.endcachetok=com.vignette.cachetoken
  4. Touch Reset tablet .

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