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My acer laptop does not display but it runs.what is the problem?

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Shari,

There are many things we can try to find out why this is. To start, When the computer boots, Do you hear the windows chime? this will indicate the laptop boots. otherwise we could be looking at other hardware.

With the laptop turned on, if you hold a flashlight to the LCD you may be able to see faint images. This would indicate an issue with the LCD or the Inverter located in the laptop and you should have it serviced by a professional to repair such items.

Also while booting the laptop we want to watch all the lights on the laptop. Occasionally when a hardware item fails we identify it with a bios Beep code. In laptops this is a flashing light that will blink either by the AC plug, Right under the LCD, or the front of the laptop.

When we start the laptop does the fan spin up very hard and then slow down again? do we hear a beep shortly after? This indicates what we call "A post" it means your processor, Video, and Ram all passed intitial tests to start your computer. If there is no beep dont panic as not all laptops do this. The fan however, if it does not slow down will indicate a hardware issue. This typically can be CPU, RAM, or Motherbord.
When your computer boots, does the screen stay completely black or does it boot past a splash screen and go to a flashing curser? This could indicate a hard drive issue. Usually repairable unless we hear clicking from somewhere in the device.

The last thing I would suggest trying is if you have a regular computer with a regular monitor, you can plug the monitor into the side of your laptop to see if the screen comes up on it. There may be a keyboard shortcut you have to press and if you let me know what model Acer laptop I may be able to help you with that as well.

Good Luck!

-Rogue

Posted on Jan 02, 2014

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