Question about Washing Machines
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Posted on Jan 02, 2017
The error you have displayed is actually "SD", which is a SUDS detect error. This usually an indication of a restriction somewhere in the drainage system, a failed drain pump, you are using too much detergent, or you are using the wrong type of detergent. The following link explains the error in more detail and how to correct:
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code can be generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
Posted on Jan 14, 2010
5d is a definitely a the code for a plugged discharge. We removed the lower access panel and discovered a virtual treasure: $12.50 in quarters, nickels, dimes and pennies, a pen, a pencil, collar stays, 10 bobby-pins, 3 barrettes, a elastic headband, a draw string, a box cutter, 3 washers, 3 broken zipper parts, a elastic waist band. Amazing it took all to trigger a 5d error code. Hope this helps!
Posted on Apr 03, 2010
"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
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Posted on Sep 30, 2010
That 5d is a clue. Too much detergent, the wrong detergent, or detergent in wrong dispenser can cause the 5d which is suds overdose. The F-21 is from banging on the touchpad in frustration!
Keypad error! Take the base panel off and find the tech sheet behind it. The tech sheet will give error codes and what to try. I have an HE washer service manual and some repair photos HERE
Posted on Jan 12, 2011
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Jul 25, 2016 | Kenmore Washing Machines
Hello & Welcome to FixYa
Error code 5d/Sd means suds have been detected. To solve this
problem you have to take the bottom front panel apart and then clean the drain
filter pump assembly completely, make sure the washer is unplugged before
working on it. Please get back to me if you have any other questions.
Jul 01, 2011 | Kenmore Front Load Washer
Jun 26, 2011 | Kenmore HE2 Plus Front Load Washer
Jan 12, 2011 | Kenmore HE2 Plus Front Load Washer
Oct 07, 2010 | Kenmore HE2 Plus Front Load Washer
Mar 13, 2010 | Kenmore 43142 Front Load Washer
Dec 05, 2009 | Kenmore HE2 Plus Front Load Washer
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