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Go to acer.com click on support then download. You next need to select your device to go to its support page. Tablet, then Iconia Tab then W500P then click on image of your tablet. Under DOCUMENT scroll down to find the user manual. You have to scroll down or it doesn't show on the listing. Click on the orange download button at the left of the line listing and the zipped user manual ile will start to download. Your browser will either ask where to save this to or will put it where you have specified under browser options. I you save it to a place you can recall or to your desktop then you can extract the files usually just by clicking on them. Inside will be a pdf file which is your user manual which you will need something like Acrobat reader (free from Adobe) to use to read this file. If the second part of this works that will be the direct link to the user file and you might be able to download it using that.