Question about Dk Multimedia I Love Spelling (798936829047) for PC, Mac

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Sound software The sound software is not installed properly or has been disabled. This title will now terminate. I have Windows XP operating system and I got this software for my 6 years old grandson. Please help.

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5 Answers

Re: sound software

Go to the DK Multimedia Encyclopedia website and download their XP Update

Posted on Oct 17, 2008

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Re: sound software

Hello sir,

1.Go to the Control Panel
2. Click sound and audio properties
3. Then click the option hardware
4. U now see the list of audio properties software name
5. Click the software properties to check whether at Device Usage => Use this device (Enable)
6. Check all the other option can enabled it or not
7. If it not working or cleared, try to reinstall audio driver software.

Best of Luck


Posted on Feb 12, 2008

Re: sound software
Re: sound software

Insert CD into Shredder

Posted on Mar 31, 2008

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Re: sound software

The sound system in the computer is working properly but when operating the I Love Spelling CD it gives me the problem

Posted on Feb 22, 2008

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I have windows xp and bought a pc rom at charity shop recently but computer will not play it, it says the sound software is not installed properly or disabled. what can I do?

Look at the system requirements on the CDROM - I've found that bargain CDs are often made for older versions of Windows (like Windows 98, etc...) and may not work on more modern versions of Windows.

If that's the case and you really want to run the software, you could install an older Windows on a separate computer, or else on your main computer but inside a virtual machine (sandbox) using software like VMware or VirtualBox.

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I am trying to run the "my amazing human body" cd-rom game. it says the sound software is not installed right or not working properly. we bought it new and worked once and now it wont. we have xp...

XP should be able to run it because they're backwards compatible with all Windows 98 software. Check your sound card in the Device Manager and verify the device and its' driver are installed. If not, re-install the driver for your sound card.

Oct 30, 2010 | Dk Multimedia Educational & Reference...

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Installing the jumpstart advanced 1stgrade cd rom that has 4 cds to it and I can't get it to install.

Jumpstart advanced 1stgrade cd rom installation.

System Requirements
Windows: 98/ME/2000/XP; Pentium II 266MHz (Pentium II 300MHz or faster for XP); 64 MB RAM (128 MB RAM for XP); 100 MB HD; 12x CD-ROM drive; 16-Bit color; Windows compatible sound card

If you are installing on a newer OS ie Vista, or Win 7, due to software incompatibility the software might not install, or even you can install the software might no work.

You can try using the "compatibility mode" in Vista or Win 7 to install the programs as "administrator" but no guarante this will work.

Alternatively, you can get a newer version which is compatible to your Operating System.

Hope it helps.

Jul 25, 2010 | Jump Start JUMPSTART ADVANCED 1ST GRADE...

1 Answer

I keep getting the message The sound software is not installed properly or has been disabled for more information see READ ME file installed with this program. This title will now terminate

I downloaded a fix patch from the software companies web site.
I had a hard time getting that to load, so I typed in then I clicked on the tab marked support then clicked on the problem on the right had side. It gave me two fixes, the first one did not work for my computer, so I used the second and it worked great. I found this on one of the fixya bulletins.

Oct 04, 2009 | Dk Multimedia I Love Spelling...

2 Answers


Try These Sir:-----------
  1. Right Click the encyclopedia.
  2. Select Properties.
  3. Go to tab Compatibility.
  4. Go to Run The program in compatiblity mode for.
  5. There select Windows 95.
This will solve it. Than you Sir to contact Fixya.

Sep 06, 2009 | Dk Multimedia I Love Spelling...

2 Answers

Program not running

I just solved it! Thanks to the help of the previous post. The link was no longer good. But here is the new working link:

If this link does not work for you, then simply go to: and click on the tab for PC/MAC support. It's listed as one of the top ten FAQ's.


Search the term "DK" in their Search Help Database (without bothering to tell them what type of computer you have, OS, software, etc). It should come up right away. This is a fix for Windows XP. Should work for Windows 7 too, if you're running virtual xp (though I haven't tested that yet.) Not sure about vista.

Sidenote: This is a good place to get info on the 3MB virtual memory fix too, which some older programs require. The short version is this...just set your virtual memory (Start/controlpanel/System/Advanced/Performance - Settings/Advanced/Change) to 4000.

May 31, 2009 | Dk Multimedia My First Incredible Amazing...

1 Answer

Program not running

Have you solved this problem? The same thing is happening to me , if you have any answers could you email me

Mar 22, 2009 | Dk Multimedia My First Incredible Amazing...

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