Question about HP Photosmart C7280 Printer

1 Answer

B853A8C8 & B8539B14

Printer is new to me. Plugged it in and received this number. B853A8C8 Unplugged and re-plugged it in again, and received B8539B14. There are NO ink cartridge in the printer. Thanks.

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  • Expert
  • 110 Answers

Hello,

You may try the below steps ...

  1. Make sure the printer is ON
  2. Unplug the power cord from back of the printer .
  3. If you have a wireless router, then power it off too.
  4. Wait for full 60 seconds.
  5. Plug in the power cord directly to a wall outlet ( bypass the surge / power strip )
  6. Also plug in the power cord to back of the printer.
  7. The printer should Power On automatically , if not you may have to press the ON button to do so.
  8. The printer should make noise and then prompt you to install the ink cartridges. Continue with the printer setup.
  9. Power ON the Wireless Router.
  10. If issue still persists, then contact HP for further support as it could be firmware issue

Posted on Jan 02, 2014

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Posted on Jan 02, 2017

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bandana_gyrl
  • 181 Answers

SOURCE: I have an ink system failure. I changed all of

The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Posted on Sep 28, 2009

JackHeath
  • 1049 Answers

SOURCE: The ink warning light flashes, and won't go off,

A blinking orange light means an empty or incorrectly installed ink cartridge. Ensure that the cartridge is not empty or dried out. Also be sure you installed the number 45 black and number 78 tri color cartridges. The 41 tri-color, for example, looks the same but would generate an error. Also, check that the panel in the back, or duplexer if you have one, is seated firmly in the printer as this can generate odd errors.

Posted on Oct 13, 2009

  • 1 Answer

SOURCE: OfficeJet Pro K5400...ink cartridge

Er, NO.
The answer to the above question is clearly misleading.
If you consult the documentation for your HP K5400, which can also be found online, you will find that the printer cartridge lights also blink when the print heads require replacing.
If you have replaced the cartridge and the light still flashes, this is the most common solution. Replace the print heads.
Unfortunately because the printer is badly designed, there is no way of indicating this, and you will have troubles if you attempt to get the HP Toolbox or any other diagnostic tools working.
Good luck!

Posted on Feb 22, 2010

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