Question about Philips HTS3372D Theater System

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Keeps saying no disc after putting a disc in

I put a DVD in and it shows no disc.

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Posted on Jan 02, 2017

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  • 108 Answers

SOURCE: dvd drive dose not recognise any dvds i put in it keeps saying unknown disc

If your unit is older the optical pick up lens may be dirty or has gone bad. Most Philips units are exchange items only, meaning they replace it under warranty instead of fixing it, if its out of warranty there usually are no parts or service information on them. Philips was bought be Funai and is not the company it used to be. Check if the unit will play a audio CD, if it does the pickup assembly is bad, some will play a CD but not a DVD. You may be able to clean the p/u lens with alcohol and a Q-tip. The lens is under the clamp that holds the disc while spinning.

Posted on May 26, 2009

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MNfisherman
  • 11896 Answers

SOURCE: Cleaning Lens

To clean the lens, remove cover, take a cotton swab and dip it in rubbing alcohol and rub cotton swab on lens.
This will clean your lens. If the problem persists after the lens is cleaned, than the laser motor is bad, or the timing is off and will need new mechanism.

Posted on Jun 17, 2009

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