Question about HEWLETT-PACKARD HP DL585 G7 OPT 6172 12C 2.1G 4P32GB 4U RM - 583108-001 (583108001) Server

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Frozen Screen My screen is frozen. I have tried removing the batteries, pressing the reset button, pressing the "on" and "x" and nothing works. My screen continue to show "0.00" with the "RPN" indicator and none of the keys will work, including the "on" and "off" keys.

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If you can locate an external USB mouse/keyboard or Wireless set; try that and see if this fixes the problem. If your computer works with the external hardware, go to the HP web site and download new or current drivers and install them accordingly. If after the installation and removal of external hardware it still hangs up; the keypad may defective or other issues requiring professional servicing.

Posted on Jan 06, 2014

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Posted on Jan 02, 2017

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