Question about HP Officejet 5610 All-In-One InkJet Printer

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Copy shows black box over document

While making copy on flatbed and scanner, a black box covers the document on my HP Printer 5601xi. It prints fine.

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Ugly copies but clean prints


Prior to providing a final answer, one question...does it do the same thing whether you scan through either the document feeder OR the flatbed? Both options use the same scanner, BUT they view the scan through different viewpoints. The document scanner uses additional mirrors to get the image, and these mirrors tend to get dirty. The flatbed views the image directly through the glass. If it does the same thing through both flatbed or feeder, then a scanner firmware update might be in order?

May 30, 2014 | HP Laserjet CM2320nf All-In-One Color...

1 Answer

When I use the feeder either for scanning or copying, the page has a black vertical line . When I make normal copies or print outs it is fine, only the feeder makes the black line. Thank you


Under the Automatic Document Feeder is a small glass.
This glass becomes dirty, creating lines on the page.
open up the scanner cover and clean the glass

Feb 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP Pro 7780 has recently started making copies (through the feeder) with 2 large blank streaks down the middle of the page (lengthwise). I am worried that this is also happening when I send a fax as...


Does this happen when you print, or only when you copy? If you print out a configuration or user settings page, or print a page from the computer, is it also missing two vertical lines of print or is it only when you are copying?

If it happens when you print, you may need a cleaning, or you may need to replace the toner or drum cartridge. If it's an inkjet machine, there's a possibility there is some ink or grease on the encoder strip (a small belt-like plastic strip that goes through the print-head carriage).

If it only happens when you copy, test both the flatbed and the document feeder. If it happens on both then you may have a bad scanner. If it only happens when using the document feeder, you likely have some whiteout (or something) on the glass. When you make a copy in the flatbed, the scanner moves across your document. When you make a copy using the document feeder, the document moves across the scanner. In this case, if there is anything on the scanner glass (like whiteout) your copies will be missing a vertical line of print data (it could be white if there is whiteout on the glass, or it could be dark if something dark is on the scanner glass).

Usually you can lift the flatbed cover and look at the glass to see if anything is on it (usually at the left side of the scanner). Clean the glass, first with alcohol to remove the obstruction, and then with a little windex to remove anything the alcohol may have left behind.

Sep 23, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

Scanner not scanning


PSC 1401 will print but it will not scan

Jun 30, 2009 | HP PSC 1401 All-In-One Printer

1 Answer

HP Laserjet 3390 Prints a Black Line on papers


make sure you check and make certain there are no scratches clean both the top of the scanner and the scanner bed itself and wipe down with a lint free cloth

Feb 12, 2009 | HP LaserJet 3390 All-in-One Multifunction...

2 Answers

HP 7410 streaks when using auto document feeder to make copies


the document feeder of that unit have its own scanner glass. try opening the document feeder and clean the scanner glass with a lint free cloth that is moist with water and also clean the rollers of the document feeder

Aug 13, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Blurry Scanning/Copying


Are you scanning both black and white and color the same way? The ADF (automatic document feeder) uses a different scanning area than when you place the document on the scanning glass. If you open the scanner cover, look to the left of the main scanner glass to the narrow strip used for the ADF. Make sure this narrow strip is clean -- no ink or white-out or scratches. This can make your copies look dirty or smudged.

Jul 26, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

The Scanner's "Copy" program does not open


Try updateing the software. goto www.canon.com and download up dated drivers for you model.

Feb 15, 2008 | Canon CanoScan 3000ex Flatbed Scanner

1 Answer

Cannon scanner D1250U2F and Hp photosmart printer 8250


This is a compatibility issue between the Copy function of Toolbox and the specific HP printer driver. The only work-around would be to scan your image and save it, then print it from another application. One other possibility would be to get Toolbox version 2.2.x from the N650U scanner download page. This version will be limited in functionality, but COPY button should function as expected.

Apr 28, 2007 | Canon CanoScan D1250U2 Flatbed Scanner

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