Question about Apple iPhone Smartphone

1 Answer

Phone wont work unless on dock

Iphone will start blinking apple icon w/black screen unless on dock charger and it is charged completely

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  • rig486 May 20, 2009

    where could i get it fixed

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1 Answer

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  • Expert
  • 135 Answers

You have a faulty connector or battery

Posted on May 20, 2009

  • brian martin May 20, 2009

    unfortunatly i am un-aware of any Iphone repair facilities, the only options i forsee you having are:



    1) contact apple in an attempt to locate repair facilty or sending to apple for repair.



    2) purchase a refurbished IPhone from apple or from online retailer (E-bay) and populating with your info





    I apologize if I couldn't fully resolve your issue, if you have any other comments don't hesitate to re-post.



    Also, Please don't forget to rate you expierence with FixYa.com as it benefits all who use the website

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Posted on Jan 02, 2017

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That is about the amount of time when my 3GS stopped charging. The USB charger through the computer stopped working on all computers, and my wall charger for some reason continued to work sporadically. I changed the entire charging dock and that fixed it right up!

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My G3 phone is flashing the apple symbol while powering up but isn't powering up.


Thank for contacting Fixya, I will be glad to assist you.

What you can do, in order to resolve this issue, is start by resetting your iPhone 3G.
(Note: this does not remove any settings, data or media you have installed in your device)
• To perform a hard reset, press and hold your Sleep and Home Menu buttons for approximately 10 seconds.
• Once your screen goes black, release both keys. (If you see a white Apple logo before you release the keys you have held the keys to long and will need to start the reset process once again)
• The next screens you should see after the black screen, is the Apple logo screen followed by the main screen.

• This hard reset process should help bring your iPhone 3G back to normal functionality.

It would also be advisable to connect your iPhone 3G via its docking cable and provided wall socket adapter into a working wall socket in order to try and charge it.

If your iPhone 3G still does not charge, try connecting it with the docking cable to your computer or laptop to observe if it will take a charge then.

Should this process also not affect the way the iPhone charges, then you should look into using or purchasing another iPhone docking cable, as the cable itself may not be functional and needs to be replaced.

Docking cables for iPhones are fairly inexpensive (Under $20) and can be found in most electronics/computer stores that carry Apple products and accessories.
(Link: Apple Dock Connector)

Finally, if a replacement docking cable does not help the iPhone 3G charge, this may be a hardware issue and you would be advised to take the iPhone 3G in to your local Apple retail store or Apple Authorized Service Provider in your area.

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