Question about Kenmore Refrigerator & Freezer Model 363
Freezer unit is no longer at freezing temperature and does not seem to want to work
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Posted on Jan 02, 2017
no it sound like there is a problem with the seal system where the freon is kept this model does not have a fan because is the shelves get frosted so there is a leak or restriction so try calling a tech but i would just buy a new if i was you since to fix will cost about the same
Posted on Nov 10, 2008
Hi!!! You seem to have a seal system problem..A leak of refrigerant or a restriction in the seal system..Good luck...
Posted on Jan 21, 2009
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Hi Susan Abboud - Modern freezers have increased storage capacity and keep more even temperature that may require the compressors to run longer but use less energy. Was the unit disconnected previously for any reason? If so, freezer requires a minimum of 4 hours to cold down completely. Confirm that the temperature control is not set too cold and that the door is not being open frequently. A dirty, cracked, worn or poorly fitted door gasket can allow warm air to enter the unit causing it to have to run longer to remove the warm air. Leaks in the door seal will cause freezer to run longer in order to maintain desired temperature. Cleaned the gasket, if it is too damage then it will need to be replace. You can check and see if the door seal is bad by, placing a dollar between the gasket and cabinet. Check to see if the door is being blocked by anything stopping it from closing properly. If nothing is stopping the door then replace gasket. Keep in mind that there should also be at least 4-6 in of air space on all sides of the unit. If freezer is built in or has items stored on top that cover the unit, the can cause long run times, high temperature in the freezer and premature failure to the unit. Do not block the toe grille on the lower front of the unit. Sufficient air circulation is essential for the properly operation of your freezer, about 3 inches around the unit.
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