Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

1 Answer

Green light on DC44 but nothing is happening

It is charged at the wall. It worked for about 5 mins then it cut out and although green light was on it wasn't working

Posted by on

1 Answer

  • Official Brand Answer
  • 2,572 Answers

Hi Emma, it's Jack at Dyson.

I'm sorry to hear your DC44 Animal doesn't seem to be working correctly. If the green LED indicator on the machine lights up, but the machine itself doesn't run, this suggests the battery is flat. It could mean that it's not recharging correctly when connected to the docking station.

It would be worth temporarily disconnecting and removing the charger cord from the docking station and plugging it directly into the machine - the machine should recharge fully within 3.5 hours. If the machine then works as normal the charger cord may not have been corrected fitted to the docking station.

If you'd like further advice from our experts after you've given this a try, please call the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Posted on Jan 03, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why can't I make my dyson dc44 work


Hi there, it's Jack at Dyson.

I'm sorry to hear about the difficulty you've experienced with your DC44 Animal. In order to diagnose the cause of the issue and determine the correct resolution, we'd need to take you through some quick troubleshooting checks when you have your machine to hand.

When you have a moment, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can also confirm if this is covered under our 2-year parts and labour guarantee.

Aug 27, 2014 | Dyson DC44 Animal Cordless Vacuum

2 Answers

Dyson DC44 Animal Handheld Vacuum, keeps cutting out


dyson-dc44-animal-handheld-vacuum-keeps-ehecv3x4uj13pgwprhzrjmma-4-1.jpgThe battery falls slightly loose, so you have to fasten it securely to the body of the vacuum. I learned this from another user here on Fixya. He uses electric tape. I used one of those rubber bracelets that kids wear. Worked perfectly!

Mar 10, 2014 | Dyson DC44 Animal Handheld Vacuum Cleaner

1 Answer

Power cuts out but light is still on so has battery power


Hi Kimberly, it's Jack at Dyson.

If your DC44 doesn't seem to be working correctly, our experts would be happy to help diagnose the cause of the issue with some troubleshooting checks.

When you have your machine fully charged and easily to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 05, 2014 | Dyson DC44 Animal Cordless Vacuum

1 Answer

Will not charge or run


could be bad battery, more than likely ..I know it says green but have seen this to be a issue, 4mths old is a warranty concern

Feb 25, 2014 | Dyson DC44 Animal Cordless Vacuum

1 Answer

Not starting at all


Hi there, it's Jack at Dyson.

The issues with your DC44 Animal sound unusual, and we'd like to take some further details. If a replacement part is needed, we can also confirm if your machine is within our 2-year warranty period.

When your machine is fully charged and easily to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to run you through some quick diagnostic checks to help determine the best course of action.

Dec 01, 2013 | Dyson DC44 Animal Cordless Vacuum

1 Answer

Roomba 4220 light says charged but wont turn on


Try resetting

to reset the charging system. You can do this by removing the battery from the robot and unplugging the charger from the wall and robot. Please hold the power button down for 30 seconds. You then should charge the robot....."

Dec 29, 2012 | Vacuums

1 Answer

DC44 Animal Cordless Vacuum power cuts on and off while trigger is pulled


This doesn't address the intermittent power cut offs...power cuts off intermittently and you have to keep recycling the power 'trigger' to get it to work...total PIA

Dec 17, 2012 | Dyson DC44 Animal Cordless Vacuum

3 Answers

Help


Same thing happened to me, I called the company, and they told me to remove the battery, press the on button for 5 seconds, which clears the system, replace the battery and do a long charge 12 hours. I'm in the process of doing that now.

Dec 14, 2007 | iRobot Roomba Red 4100 Bagless Robotic...

Not finding what you are looking for?
Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum Logo

1,824 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...