Question about IOGear 40GB USB2.0 40GB 4200rpm 480Mbps USB 2.0 USB 2.0 External (GHD118U40FT) Hard Drive
Needed to partiton pc HD, into 2 (C,D), then format it in NTFS to re-install Windows SPProfessional and all updates including SP2, Sp3 etc..
When pc starts it doesn't find the USB portable HD with 5yrs of backup files needed .
Tried that portable HD onto another PC and that one doesn't recognise it also.
Did a Norton System windoctor check and it doen't find any Dos version on the portable HD.
Help don't know what to do anymore.
Most portable HDDs show up without drivers being required, so, assuming other drives or USB devices show up the general assumption is that either the circuit board in the enclosure has failed or the HDD has failed.
Assuming it doesn't work on other PCs and that other USB devices do, take the external drive to your local computer shop and ask to have the drive tested and moved into a new enclosure. If the drive is OK then the people at the computer store can simply transfer the drive into a new enclosure and it will work. If it fails testing you will likely need to send the drive to a Pro, I would recommend Armor-IT Data Recovery(listed in the FixYa directory).
You can swap the enclosures yourself if you have basic hand tools and are feeling handy but it might be nice to have the techs at the local shop test the drive.
If you need any further instructions add a comment on this post and included the make and model# of the failed external drive and I will offer further assistance.
Hope this Helps FixYa,
Posted on May 20, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
If not seen by windows but seen by CMOS the drive must be PARTITIONED and then FORMATTED. OR
IF disk came with install CD run install to assure all needed USB drivers are present for windows to install disk through USB port.
Once USB drivers are installed reboot PC and see if Windows finds new hardware.
IF windows still does not install new HD but CMOS shows drive is present, the drive needs to be partitioned.
To partition new drive type DISKPART at dos prompt or in START RUN OPEN and press enter.
At the DISKPART> ( prompt ) type LIST DISK then press enter.
Example: DISKPART> LIST DISK press enter
FIND the number assigned to the new drive in the list (#), then type SELECT DISK #
Example: DISKPART> SELECT DISK 2 press enter
the info returned in the dos window should be;
Example: Disk 2 is now the selected disk
Type CREATE PARTITION EXTENDED
Example: DISKPART> CREATE PARTITION EXTENDED press enter
Now shutdown the PC then reboot. Windows should now Find hardware and install new disk.
Click START then COMPUTER the new disk should be listed.
Right click on the Drive and select FORMAT use NTFS format.
now you should be able to drag and drop files/folders to your new disk.
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