Question about Epson Stylus CX5000 InkJet Photo Printer
When I unpacked the new printer, I noticed that the flat plastic spring-loaded panel in the back of the paper feed tray behind the paper was sprung forward, and I assumed that the spring action was to push the paper into the feeder roller. However, after I turned it on, added ink, and was preparing to print, the spring-loaded panel behind the paper was now resting backward and would not spring forward to push the paper into the feeder roller. The spring is apparently still there, and is springy slightly, but just doesn't push the panel far enough forward to place the paper against the feed roller. Epson replaced the printer, but the same problem exists with the new one. Is there a solution?
> Epson replaced the printer.
I think that you have been "unlucky" to get a replacement-printer with the same problem as the first printer. Get them to replace it, again.
Check that there is nothing "extra" inserted into the printer to stabilize the moveable parts during "shipping" -- such "padding" must be removed before using the printer.
Posted on Aug 23, 2010
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The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play.
To check, press the purple lever at the right front of the tray. The leading edge of the stack of paper in th etray should rise out of the tray so that the top piece of paper can be fed into the drum assembly. If the stack does not rise evenly, or will not rise, the rear adjustment is the problem.
You can inspect the springs in the paper tray by removing the plastic cover that is above the white translucent roller in the tray. To do this turn over the tray and release the catches with a little screwdriver. I do not think there is a missing spring. While you have the cover off clean the lnt from behind the roller.
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