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AEG 78738, no ice made

No ice is being dispensed but the water dispenser works. I cannot see any water being dispensed into the ice cube holder so it looks like something could be blocked or frozen up. Where to start looking?

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  • 448 Answers

It is possible that water line to the ice maker is frozen. Try thawing it out with a hair dryer and see if that solves the problem. It could also be the solonoid valve located behind the fridge where the water line connects.Make sure the arm above the ice bin is in the down position.Hope this helps.

Posted on Jan 01, 2014

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Posted on Jan 02, 2017

  • 409 Answers

SOURCE: Frigidaire Gallery Series Side by Side doesn't crush ice

hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

Posted on Sep 25, 2008

  • 111 Answers

SOURCE: GE GSS25LGM Ice maker not dispensing ice

You have one of three things wrong. The auger motor is frozen up, the ice bucket is broken or you need to dump out any ice, run warm water through the entire ice bucket, dry it out and try again with fresh cubes. My guess is the auger motor is frozen. You can buy a vinyl boot that covers the auger motor to prevent moisture buildup and freezing from GE Parts at 1-800-626-2002

Posted on Dec 16, 2008

  • 2 Answers

SOURCE: Ice dispenser only dispenses crushed ice

You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me

Posted on Mar 28, 2009

  • 142 Answers

SOURCE: water dispenser on front of refrigerator door does not dispense water. Ice Cube maker continues to make ice cubes. Defrosting doesn't fix problem.

Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

Posted on Jun 02, 2009

woodchuck789
  • 4059 Answers

SOURCE: Water is not dispensed but icemaker is working

It's more common to be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
If it doesn't come out then disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If the water comes out then check the reservoir.It's behind the crispers in the fridge.

Posted on Sep 07, 2009

Testimonial: "As I posted, I'm not sure what the problem/solution was, but its working now. Thanks a lot for pointing me to the crisper!"

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Ice machine not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

Aug 17, 2014 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

Ice maker crushes ice but wont dispense Crushed ice


Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

    1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

    2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

    3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

    4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

    If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

    -Best Regards-
    WP

Jun 20, 2014 | Frigidaire FRS23H7CS Side by Side...

1 Answer

I have an Amanda double Door refrigerator with an ice & water dispenser. The ice machine unit's dose not dispense ice cubes,


If the unit is making ice and the water will work from the door but the does not dispense, you will need to replace the "auger motor". Here is the part to order.

Nov 28, 2012 | Amana 22 cu.ft. Side-By-Side Cabinet Depth...

1 Answer

Ice & Water Dispenser Suddenly Dysfunctional; LED lights, too!


Cory, you sound like you have a bad water valve as well as a bad control board for your dispensor. If you've had any storms in your area in the past 4 - 6 weeks, it's very possible that the storm took both parts out.

We have parts for GE as well as mots other major brands, so please give us a call with your complete model number and we will get your parts out to you right away!

We hope this solves your problem and we look forward to being able to assist you with future issues.

Have a great evening.

Nov 05, 2009 | GE GSS22JF Side by Side Refrigerator

1 Answer

Water dispenser on front of refrigerator door does not dispense water. Ice Cube maker continues to make ice cubes. Defrosting doesn't fix problem.


Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

Jun 02, 2009 | Frigidaire FRS26R4A Side by Side...

1 Answer

GE refer will not dispense cubed ice


I have the same problem. My GE refridgerator won't dispense ice cubes.

May 01, 2009 | General Electric GSS22JET Side by Side...

2 Answers

GSS25LGMF WW Will not dispense ICE or Water, lights are on


Hi, I have had a similar situation. In my case the filter needed to be replaced. Otherwise the water solenoid is bad or clogged. And check the water supply valve. Best of luck. , Tim

Feb 13, 2009 | GE GSS25LGM Side by Side Refrigerator

1 Answer

Frigidaire Gallery Series Side by Side doesn't crush ice


hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

Sep 25, 2008 | Frigidaire Gallery Series GLHS269ZDB 36"...

1 Answer

Ice dispenser in door will not dispense ice


this could be the:
door switch (usually 2 switches, 1 for the light and 1 for the dispenser) auger motor itself the dispenser switch or the plug near the hinge that connects the door the the refrigerator has a bad connection. this connection is hidden under a plastic hinge cap usually.

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