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Customer service philippines

Hi! I forgot my password and i can't remember the answer to my second secret question. What can i do? This email is really important...I changed the password lastweek and i can't remember now. Please help.

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  • Contributor
  • 7 Answers

I forget my password

Posted on Jan 01, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: password

ask the secret question

Posted on Oct 25, 2008

vanherringto
  • 1738 Answers

SOURCE: forgot password answered first secret answer

When you set up your Yahoo account, did you include an alternate email address? If so, you can request that your password be sent to that account.

Posted on Feb 03, 2010

  • 60 Answers

SOURCE: forgot my yahoo mail password &secret

Go to yahoo, they have it on file, if you get it back try saving it next time. I use an application for saving personal info. it's called Lock Note. Google that and password protect all pertinent info. In the meantime just contact Yahoo, tell them the problem and they should help...
Luck to ya

Posted on Jul 11, 2010

KYTechnology
  • 71 Answers

SOURCE: Sir i forgot my password.I do

Hello,
Unfortunately, the official answer from Yahoo is that if you forgot your secret questions you will need to create a new account.

From Yahoo: http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-20.html

You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:

  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.


If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.


Please let me know if I can help you further.

Regards,

KYTechnology

Posted on Mar 01, 2011

  • 517 Answers

SOURCE: i forgot my yahoo password,

Good day!!!

Did you try to read below the typing box of the password "says" Forgot password???

Please try to click that then type your account name and enter it...

wait for the operator..

Posted on Jul 09, 2011

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Somebody hacked my account in yahoo mail. Im about to change my password. But it kept on denying. I also answer the secret question but nothing happen. They asked me to contact customer care. But i dont...


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If you know your UID & PWD, please login into account and go to setting to change secret questions and answer. In this case you dont face any problem.

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When you set up your yahoo account, you would have submitted another email address for reasons like this.

For example, my alternate email address is a gmail account.

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Sir i forgot my password.I do remember my 1st secret question but i cant remember my 2nd secret question,nor do i kept any alternate email id,i hve some important mails in and i want them,its important...


Hello,
Unfortunately, the official answer from Yahoo is that if you forgot your secret questions you will need to create a new account.

From Yahoo: http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-20.html

You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.


If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.


Please let me know if I can help you further.

Regards,

KYTechnology

Mar 01, 2011 | Yahoo Mail

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Yahoo Mail: Update Password-Reset Info


i forget my secret answer in yahoo id azhar.m2009@yahoo.com

May 28, 2010 | Yahoo Mail

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Someone has hacked into my sons msn and sent abusive msgs to his friends he cant get back in to his site who do i call for asssistance?


Somehow for whatever reason you've forgotten the password, the answer to your secret question and never set up, or no longer have access to the alternate email address associated with the account. Or your account has been hacked and your password, secret answer and alternate email address have all been changed.
I cannot help you.
Contact your email service provider and tell them what it happening. They should have some way of identifying you, after which they should be able to reset your password. This is typically the approach for pay services - they may verify your identity with your credit card number or some other piece of information they collected at the time you signed up.
Unfortunately, this almost never works for free accounts. Why? Because these accounts are free, there's almost no customer support. You get what you pay for.
Let me be even clearer about that:
If:
You're using a free email service such as HotMail, Yahoo, and others
... and you forgot or lost your password
... and you forgot or lost the answer to your secret question
... and you did not set up an alternate email address, or you lost access to the alternate email address
... and customer service is not responding to you
You are out of luck.
I know of no way to recover your account. I cannot help you.
You absolutely can and should try contacting customer service for the email service you are using - they are the only ones who could help you. But my experience is that they rarely do.
Learn from your mistake.
If you lose access to your account and cannot recover it, you'll want to set up a new account. Learn from this.
Choose good passwords that you will remember. It's tough, given the number of accounts and passwords we all need to remember, but the fact is choosing a hard-to-guess password, and changing it regularly are important steps you can take to avoid someone stealing your account.
Don't share your password with anyone. A number of the account hacks I hear about are the result of trusting someone you shouldn't have.
Remember your secret answer. I'm kind of surprised I even have to say this, but when you create an account that asks you for a secret question and answer, don't treat it lightly. It doesn't have to be true ... just make sure it's something you'll remember in a year or two or ten when (not if) you have a problem.
Set up an alternate email address. This is where password reminders would get emailed to. And remember that if you lose access to your alternate email address, you need to change it in any accounts that reference it.
Don't use "remember me" when logging in. At least, don't use it unless you're positive it's safe. If someone else walks up to the computer (be it in an internet cafe, or in your bedroom or office) and "remember me" is selected ... they can now login as you without knowing your password. And then they can change your password and everything else, locking you out of your own account.
And, perhaps most important of all:
Don't use free email accounts for anything important.

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Dont remember my secret question answer


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