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Canon pixma MG6120 smears

Smearing happened after a paper jam. I cleaned all the paper out, ran through cleaning cycles, cleaned around print head with q-tip and alcohol. still smearing

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: smeared lines

Okay, this was the problem I posted a few days ago. It's fixed now, so in case you have the same problem with smearing, here's what the help desk from Canon suggested: Open the cover and remove the ink cartridges. There is a gray lever in front of the cartridges. Lift this lever and the printhead can be easily removed.
Our printhead had a buildup of black ink on the surface. I carefully removed this with rubbing alcohol. I let the printhead dry and replaced everything. No more smearing. Imagine a help-desk that actually helped!

Posted on Nov 21, 2008

  • 148 Answers

SOURCE: HOW DO YOU CLEAN A CANON D860 COPIER?

your fuser rollers are dirty and tracking the image

unplug the machine open the fuser area wait until they cool down

take fuser oil(silicone lubricant) and wipe the rollers

while you are at it remove the glass and clean the reverse side and clean the mirror and lens

take a q tip and ubbing alcohol and clean the charger wire

Posted on Dec 30, 2008

websnail
  • 419 Answers

SOURCE: The ink is smearing when I print from my Canon MP470 printer.

I don't own an MP470 myself so I'm going on what I know of other Canon Pixma models.

The area to the right of the printer is where the printhead parks when not in use and also has a series of cleaning tools which help **** waste ink through the printhead as well as do a sort of window cleaning wipe of the printhead too.

To get to this area:
- lift the printer lid as if you were changing cartridges
- wait for the printhead carriage to move to the center
- pull the power cable out of the printer.

This will allow you to move the printhead manually over to the left side and using a torch look into the right part of the printer.

If you look in this area for any build up of ink and carefully (and I do mean CAREFULLY!) dab any excess ink using material which won't leave any lint or fibres behind.

Cotton buds (used for cleaning ears) are useful for cleaning the "wiper" part if you can identify it.

Once you've done this plug the printer back in and try running a nozzle check and possibly a cleaning routine (not deep cleaning) to see if this corrected the issue.

Posted on Jan 24, 2009

frcs68
  • 1605 Answers

SOURCE: Black ink smears everything.

you may have to clean the print head. since the jam cause the smear, and there still have some ink left on the print head.
you wouldn't get aclean copy till all of the ink trace are gone.

Posted on May 20, 2009

  • 4088 Answers

SOURCE: Canon MP460 smears ink on back of printed copy

Look where the heads park--there should be a sponge-like pad under the heads that wipes them clean. Remove the pad (wear rubber gloves--very messy) and either replace it or clean it in detergent and hot water. Squeeze out and let dry.

Posted on Aug 17, 2009

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high gloss photo paper tend to smear, but it depends on the printer you have. The more expensive, the better. Also, you could try doing this by running the head cleaning utility in your printer software, then print a picture using plain paper.

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When documents print out, one side of the copy is smeared. We cleared out a paper jam and I think part of the lining of the roller came off.


Smeared output can result when you refeed a printed page into the printer to make a double-sided page. This happens because the rubber rollers that grip the paper to pull it into the printer can pick up toner from the first side’s printing and smear it. So before replacing parts, this is an easy thing to check. Printing multiple pages consecutively will make the pages print progressively cleaner or you can clean the rollers with rubbing alcohol.

Smeared toner also happens because the nonstick coating on the fusing roller is scratched or has baked-on debris. This can happen if the printer is in a dirty environment especially. If you are comfortable removing the fuser, you can try to clean it with a soft cloth and alcohol, but make sure you let it cool down first!

Finally, if this does not resolve your issue then make sure the fuser is heating; toner that is not heated properly will fall from the page and smear. If the thermostat is bad or the fuser not working properly, you will most likely need to replace the entire fuser assembly. This will be pretty expensive to repair so hopefully it's one of those other issues.

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If you have taken it apart that far then you are way ahead of the game. My suggestion would be to clean the head or anything the ink touches in a vinegar/water solution. The vinegar dissolves any dried ink whereas the soap may actually gum things up. If that doesn't work or improve things I would say that your print head has a seal problem. The replacement print heads are worth more than a new printer so you can probably figure out whats cheaper to do.

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1 Answer

Canon MP460 smears ink on back of printed copy


Look where the heads park--there should be a sponge-like pad under the heads that wipes them clean. Remove the pad (wear rubber gloves--very messy) and either replace it or clean it in detergent and hot water. Squeeze out and let dry.

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You need to clean the bottom of the printhead, and use a Q-tip to clean the wipers on the clean station that is on the right side where the printhead parks. There are 2 or 3 squeegees there that wipe the bottom of the printhead and when there's too much ink it stays on the printhead causing the smears.

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1 Answer

Black ink smears everything.


you may have to clean the print head. since the jam cause the smear, and there still have some ink left on the print head.
you wouldn't get aclean copy till all of the ink trace are gone.

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2 Answers

Addresses on envelopes have begun smearing


clean all the feed rollers with a window cleaner, shoukld be fine then
canon tech

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