Question about HP W17E 17" Flat Panel Monitor
I used this monitor for almost 3 or 4 years. it started few days ago. the monitor keeps turning off randomly and turns back on. sometimes it turns off and on like 6 times a minute or occurs every 3 hours. it turns off the monitor goes black and the green light shuts off. few seconds later it turns back on and the led light becomes green. it can turn back on 5 seconds after it turns off or even half an hour later. when it turns off and doesn't turn back on for few minutes i press the menu, auto, or the power button randomly and it turns back on. the problem is very random and impractical. i know the monitor is causing the problem because i hooked up a different monitor to my pc and it works fine. the power and dvi connections are fastened securely and i cleaned the monitor with canned air spray.
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Posted on Jan 02, 2017
it seems that youre monitor has a dry solder problem, try tapping it if the picture resumes to normal for a while than get it resoldered from a technician. if it soesnot solve problem than look out for a burnt resistance.
Posted on Jun 26, 2007
SOURCE: monitor randomly shuts down
This is either power supply (not usually), backlight drawing to much current, or most likely an invertor board component failure. Built in overcurrent protection on many of these boards will provide a shutdown signal. Weak transistors will crash when they get hot. Hp monitors are notorious for inverter problems. The time between blackouts will decrease until it no longer will light at all. Repair or replace the invertor.
Posted on Jan 15, 2008
I have had the same problem and now suspect that cleaning fluid from when I cleaned the screen may have seeped in. After a number of things I did over a period of 2 weeks the problem went away completely.
1. You may be able, if that is your problem, solve it quicker with a hair dryer at a distance (no melt down!)
2. Run HP diagnostics and clean the registry
3. Re- install drivers
Like I said I think 1 is the most likely. I went from every couple of seconds to completely solved.
Another possibility is that an MS update may have caused the problem and then another solved it.
Posted on Jan 11, 2009
SOURCE: HP Plasma TV - Lost Picture
Here's the number to HP case management 877-917-4380 ext.79, try this number and be firm that they need to fix this, I just had an HP plasma that was 3 yrs old replaced for free, no charge. Good luck
Posted on Feb 04, 2009
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