Question about Brother IntelliFAX 1270E Plain Paper Fax

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1270e I have a selective ring option on my phone service. The fax is only supposed to answer it's ring, however it always answers, because of this anyone who calls gets the fax machine instead of me. My husbands company gave us the fax, but not the manual that goes with it. Can anyone help?

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  • sanmommy Oct 22, 2007

    AH HA!! You were right it was menu, 0, then 1 then I had to select on. Guess I just needed a little help finding the right catagory. Thanks!!



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  • Brother Master
  • 1,113 Answers

You can get manual from brothers website you need to turn the fax's destintive ring feature to on. I'm not sure without one in front of me but it is something like menu 0 4 1 have a search on keyboard or goto bro website

Posted on Oct 20, 2007


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Always receiving fax

You will need to select manual under the RX settings. Under fax settings. Rx means receive, Tx means transmit. The fax settings are under additional functios * on keyboard. Or you can put a switch in the phone line. When you tell it manual you will have to be there to receive a fax. In the fax settings there are several options on how and when you receive a fax. Ring settings forward settings things like this can customize your fax. You can set how many rings before it answers. Leave it on auto and set more rings so it won't answer until that many rings. Default is 2 or 3 rings. Give it 5 that will give you time to answer and you can still get faxes when your not there. Play around with it and figure out what works for you.

Feb 17, 2015 | Canon Pixma MX410 All-In-One Printer

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I have a Model MF 4150 , Serial No. JVM 73593 The Basic Guide that came with the purchase does not provide the necessary information. I have a phone on the same line as the fax machine (plugged into...

I'm going out on a limb here, and guessing it's a Canon imageClass MF4150... If not, please disregard this solution.

The advanced manual can be viewed / downloaded / printed here, directly from Canon:

To stop it from interfering with the telephone conversation:

Issue: Fax interrupts telephone conversations in answering machine mode (AnsMode)
Solution: Setting the Receive Mode - ICMF 4150

Setting the Receive Mode
  1. Press <Additional Functions>.

  2. Use <la.gif> or <ra.gif> to select [5 FAX SETTINGS], then press <OK>.

  3. Use <la.gif> or <ra.gif> to select [3 RX SETTINGS], then press <OK>.

  4. Use <la.gif> or <ra.gif> to select [3 RX MODE], then press <OK>.

  5. Use <la.gif> or <ra.gif> to select the desired receive mode, then press <OK>.
    round_note.gif - For [AnsMode], make sure an answering machine is connected to the machine.
    If [AnsMode], [FAX/TEL], or [DRPD] is selected, you can select some settings as below:

    --- [AnsMode CHK TIME] (select time from 10 to 30 seconds for the answering machine to start playing outgoing message after receiving a call)
    --- [FAX DETECT TIME] (select the duration from 10 to 70 seconds for the fax to detect)

    --- [RING START TIME] (select the time from 0 to 30 seconds for the phone to start ringing after receiving a call)
    --- [F/T RING TIME] (select the duration of ringing from 10 to 45 seconds)
    --- [F/T SWITCH ACTION] (select the action the machine will take after the ringing ends, Receive or Disconnect)

    --- [NORMAL RING]
    --- [DOUBLE RING]
  6. Press <Stop/Reset> to return to the standby display.

Apr 25, 2008 | Office Equipment & Supplies

1 Answer

How seup fax ring

Before selecting the ring to answer, under stand what it is..
Press Menu button, scroll to fax set up with help of arrow keys, press ok button, scroll to answering mode. Select desired "auto, manual, fax & tele/fax.
What are these?
Auto: Auto aromatically tele mode will coverts in to fax mode irrespective of selected ring count. suppose if ring count selected as 4, printer will ring 4 times then stops ringing & converts in to fax mode. It doesn't matter whether it's telephone or fax.
Manual: Printer always telephone mode. To convert in to fax mode, need to press fax button while ringing.
Tele/Fax: Printer detects the incoming call type as tele(analog)or fax(digital) accordingly its will act. If its fax , line converts in fax mode with out any ring(silent detection), prints the received fax.If its telephone,printer rings as tele phone.
* In auto mode only you need to select desired ring to answer(2-6 rings)
There fore first you need to select "auto"mode, then scroll to ring to answer, press ok then select desired ring count, press ok to confirm..

Aug 23, 2014 | HP LaserJet 3050 All-In-One Printer

1 Answer


You need to glance back through your programing options and look for distinctive ring. If the fax and voice are sharing the same line, then that is what sould be set up. If you have set the fax to answer after two rings, it will do just that. If you are unsure of what ring your distictive ring is using for fax, check with your service provider.

I hope this is helpful

Sep 02, 2011 | Samsung SCX 4521F All-In-One Laser Printer

2 Answers

How to set fax machine so it can accept after 2 rings?

Distinctive Ring basicsDistinctive Ring service is an optional service available from many telephone companies. The Distinctive Ring service permits you to assign more than one telephone number to the same telephone line. Distinctive Ring allows you to use a single phone line for both voice and fax calls. You can assign a unique phone number and ring pattern for incoming fax calls. When a fax comes in, each telephone number makes a distinctive ringing sound, such as a single ring, double ring, or triple ring.
NOTE: The Distinctive Ring Service is the name HP and others use to describe this feature. Distinctive Ring is also known as:
  • Call Sign
  • Custom Ring
  • Ident-a-Call
  • Ident-a-Ring
  • Ident-a-Ring
  • Multi Ring
  • Personalized Ringing
  • Ringmaster
  • Smart Ring
  • Teen-Ring
The Distinctive Ring Service allows the HP product to work similarly to a dedicated fax line. If you connect an HP fax product and a telephone to one telephone line, you can assign one telephone number for fax calls and another for voice calls.
NOTE: You cannot send or receive faxes when the phone line is in use. Even if the HP fax product has a separate telephone number, it is still sharing the same phone line. Set the Distinctive Ring Service Using the menus on the product control panel, follow these steps to set a distinctive ring pattern. Step one: Turn on Auto Answer Turn on Auto Answer by pressing the Auto Answer button on the control panel. The button light indicates when Auto Answer is on.If the button light is already on, you do not need to press the button. Step two: Set the distinctive ring patternFollow these steps to change the answer ring pattern.
  1. Press the Setup button (c01461502.gif ) on the product control panel.
  2. Press the Right Arrow button (c01185072.jpg ) to select Advanced Fax Setup , and then press the OK button.
  3. Press the Right Arrow button (c01185072.jpg ) to select Distinctive Ring , and then press the OK button.
  4. Press the Right Arrow button (c01185072.jpg ) to select one of the following options:
    • All Rings
    • Single Rings
    • Double Rings
    • Triple Rings
    • Double & Triple Rings
  5. Press the OK button to select the option.
  6. Press the Back button (c01490920.gif ) to return to the main menu.
Now if you have anymore problems copy the link from below and paste it in your address bar and it will help you further with a document. Follow all the settings in the document and your fax should be setup,keep in MIND THAT THE RINGS TO ANSWER SHOULD BE 2,SO YOU CAN RECEIVE FAXES AFTER TWO RINGS

Feb 01, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I want the fax to work with an identa ring. How do I program this? As it is now I have to turn on the fax to receive. Does this HP work with identa ring?

The following set up assumes you have one conventional phone line, but two different phone numbers. One being your regular phone number and the other a distinctive ring for your fax machine

If that is what you have then this is how you set up the phone. Its important to know what type of distinctive ring your phone company will send to your phone. If it doesn't work you can talk to them about getting a different one than their default distinctive ring.

2 Set the HP all-in-one to answer incoming calls automatically.

Press the Auto Answer button until the light is on.

3 Change the Answer Ring Pattern setting to the pattern that has been assigned to your fax number by the telephone company, for example, double rings or triple rings.
For information on changing this setting, see Change the answer ring pattern
(distinctive ringing).
Note Your HP all-in-one is factory-set to answer all ring patterns. If you do not set the correct ring pattern assigned to your fax number by the telephone company, your HP all-in-one might answer both voice calls and fax calls or it might not answer at all.

4 (Optional) Change the Rings to Answer setting to one ring or two rings.

For information on changing this setting, see Set the number of rings before answering.
5 Run a fax test. For information, see Test your fax setup.
Your HP all-in-one will automatically answer incoming calls that have the ring pattern you selected (Answer Ring Pattern setting) after the number of rings you selected (Rings to Answer setting). Then it will begin emitting fax reception tones to the sending
fax machine and receive the fax.

If it is easier or you want to know other options which may be more applicable to your phone setup. You can find that information here.

Jul 09, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Can not recieve fax. currently just hooked to phone line

Receive a fax
Depending on the Auto Answer setting, your HP All-in-One can receive faxes
automatically or manually. If you have set the Auto Answer option to Off, you will
need to receive faxes manually. If the Auto Answer option is set to On (the default
setting), your HP All-in-One will automatically answer incoming calls and receive faxes
after the number of rings specified by the Rings to Answer setting. (The default
Rings to Answer setting is five rings.)
Receive a fax manually
If you set up your HP All-in-One to receive faxes manually (the Auto Answer option is
set to Off) or you answer the phone and hear fax tones,
1. Make sure the HP All-in-One is turned on and you have paper loaded in the input
2. Remove any originals from the document feeder tray.
3. If you are currently on the phone with the sender, instruct the sender to press
Start on their fax machine.
4. When you hear fax tones from a sending fax machine, do the following:
a. Press Fax on the control panel of your HP All-in-One.
b. When prompted, press 2 to select Receive fax.
c. After the HP All-in-One begins to receive the fax, you can hang up the phone.

Jan 14, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Incoming faxes

Do you have a distinctive ring pattern in the same phone line
If no then you need to get a distinctive rig pattern from your service provider, which will differenciate the type of rings for phone and fax.
If you have a distinctive ring pattern make sure which one it has single rings, double rings, triple rings and double and triple rings.
To enable> First make sure auto answer in turned On
In setup/Menu go to > Rings to answer and set it to 5 or 6, and make sure the rings to answer in you answering machine set to 4(Always Should be lower then you rings to answer in the fax)
In Advance Fax setup> Then Ring pattern should be setup for the one which you service provider as given either double or triple Rings>
And the go to tools and run fax test and check what has failed

Aug 28, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

How to prevent HP 3380 All in One Printer answering voice calls

If you have call waiting on your phone service you can call your phone company and get "personal ring" service. It will cost a couple of dollars extra a month, but they will assign you another phone number and it will have a different ring style to it. Then you can set the ring type to the type of ring they assign you.

May 31, 2008 | HP LaserJet 3380 All-In-One Printer

1 Answer

Brother 1270E won't receive faxes

make sure the phone line is plugged into the port marked "line" not "phone"

Jun 14, 2007 | Brother IntelliFAX 1270E Plain Paper Fax

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