Question about Brother HL-2040 Laser Printer

2 Answers

Grey streaking on printed pages

I'm getting significant grey streaking running lengthwise on the front of my printed pages. No LED's are on other than the green 'ready' light. The printer is 4 years old and this is the original toner cartridge. I removed the cartridge and rocked it back and forth. That didn't help. Any suggestions?

Posted by on

  • 1 more comment 
  • david387 May 20, 2009

    The streaking is vertical - runs the long way on the page. Most of the page is grey, darker along some vertical areas, lighter in others. The text itself is not smeared - it is more like an overlay on the entire page.

  • david387 May 21, 2009

    Cleaning the toner dust off the drum improved the situation, but I am still getting some grey streaking. It may be improving slightly with additional use. I'll have to wait and see, and possibly replace the drum. Thanks for your help.

  • Frank Zhang
    Frank Zhang May 11, 2010

    whats "grey streaking " like? virtical or horizon? please

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 191 Answers

You need do follow steps:
1) take out the cartridge find a cover there is the drum inside, the drum you can see the color on the drum surface
2) check out any pieces of paper or dirty waste toner stuck there, because there is a waste toner cleaner cross drum surface

Posted on May 20, 2009

  • Frank Zhang
    Frank Zhang May 20, 2009

    continue the solution:

    2) check out and clean any pieces of paper or dirty waste toner stuck there, because there is a waste toner cleaner on the drum surface which is like a long rubbon strip (something like that) you can spin anyway a little to clean.

    3) if you check out any different color (vertical round drum), that is the drum surface worn or scratched. you need change it.

    hope help you fix it, please take a rating let me know how much helped you thanks! keep in touch your question please.

  • Frank Zhang
    Frank Zhang May 21, 2009

    yes,

    1) still gray means your drun somewhere worn, you can see the worn area show light color than normal area.

    2) if the color all very same you need check again something stuck the drum surface near cleaner rubbon.

    good luck!

×

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Laser printers are charged using a drum which produces an electrostatic image. The drum could be unable to hold all of the 600v charge or be be scratched if the streaks are always in the same position the the drum is not holding the charge for the toner to attach to and therefore the drum is faulty and beeds to be replaced

Posted on May 20, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My printer is not working properly. On the test page, not every line prints clearly.....faint and grey compared to other lines. Lines 1, 4, 8, ll, 14, etc. prints very light compared to the other lines. ...


sounds like your heads are all gummed up with dried ink.Is this a older printer or previously used if so run the cleaner that should have come with your printer software. keep running it until clean or bring it to get cleaned.

Feb 22, 2011 | Computers & Internet

2 Answers

Grey streak down the right side of the page 1/4 inch wide


Yip, its fuser film alright. You could pick up a fuser unit / kit from:

http://www.printersupplies.com/c-Laserjet3015Parts.html

and fix it yourself using the manual in this post:

http://www.fixya.com/support/t468332-fuser_removal_instructions_hp_laserjet

Best of luck
BD

Sep 07, 2010 | HP LaserJet 3015 All-In-One Printer

1 Answer

My Ricoh 3500 color printer no longer is printing in color--just greys. It does not seem to be a problem with the color cartridges. Also, it streaks from left to right across a page from light to lighter...


The streaking could be anything internal to the printer, such as the transfer belt or a drum unit. As for the lack of color, that sounds like it is a setting in the print driver that got changed from printing in color to printing in monochrome or grayscale. Look through your print driver settings to see if you can locate this setting and change it back to color. Also, once you print in color again you may notice that the streaking is a specific color, which will help to troubleshoot that issue.

Jul 02, 2010 | Ricoh Aficio CL3500N Laser Printer

1 Answer

My hp laserjet 3030 printer has begun printing with grey horizontal streaks over the entire page. Can anyone help with the problem?


Sounds like a bad fuser. To check it out - print a few pages, as the printer prints open the cover(the one that you open to get at the toner).Remove the toner. Look at the page that is facing up. if it has streaks on it - change the toner. If it looks clean, change the fuser.

Jan 12, 2010 | HP LaserJet 3030 All-In-One Printer

1 Answer

I get a streak down the middle of every page that prints. I have tried cleaning the printer, even tried replacding the cartridge, but still the same persistant streak, on every page all the way from the...


If the streak is like a thin double image line, or the print feels like it rubs off then it is coming from the fuser film. The fusing units are fairly inexpensive and not hard to replace but if you have to have someone do it for you then it might be just as cheap to get a new laser printer.
Look at the exit section of the printer where the paper comes out. The fuser film is a grey "roller" that sits on top of an orange roller. If you can see the grey sheet you may be able to see the defect line in the middle of the sheet that is causing the line.
Good Luck

Jan 07, 2010 | HP LaserJet 6L Printer

1 Answer

My printer- Brother HL1250- is making grey streaks on the paper


More than likely the grey streaks are from dirty fuser rollers open the fuser area and insect the fuser rollers i think they should be grey take silicone lubricant and wiat ntil rollers cool down and clean with a coton cloth do not scrape with anything sharp if this does not work then you ned to remove the glass platen and clean the optics( mirror and lens with tissue and glass cleaner wen machine is not hot also insect expsoure lamp( do not touh lamps because the oil from your hands will cause the lamp to get extremly hot and burn out good luck

One other thought is there could be marks from the stripper fingers at the fuser section look for build up of toner on them if so clean with q tip and alcohol

Dec 04, 2008 | Brother HL 1440 Laser Printer

1 Answer

Grey background over entire page.


If toner is getting onto the transfer belt, it can only get there by either being put there intentionally, or leaking.

Failure of Transfer Belt is normally degraded print quality - usually poor density, or a failure of the support behind the belt (usually puncturing the belt), and scoring a drum.

Sep 15, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Grey background and dark streaks


Change out the toner first and then the drum. Also be sure there is not excess toner underneath where the toner is installed. If so clean that out with a dry cloth.

Apr 18, 2008 | Brother HL-2070N Laser Printer

1 Answer

Large grey streak down center of page


It is the fuser at rear giving you grief! The upper heat roller has a teflon coating that wears away allowing toner to stick to roller and smudgin prints as they pass threw it. The fix is to replace fuser assembly, take to brother dealer to fix.

You can prove it to yourself by timing the print to stop mid way threw machine then remove print cartridge and look at paper, you should see a image is good untill it hits the fuser,( pre fused image "rubs off" paper.) If you have changed drum and toner thats all it can be. They all do it in time.

Fuser is hot bit at rear, pull out drum and look in the back with a small torch you will see upper heat roller is worn, guestimation $90 for fuser plus labour to fit.

Nov 16, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother HL-2040 Laser Printer Logo

671 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

462 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...