Question about Rival 38601 Smart Pot 6-Quart

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Handle came off when I went to pick it up- need lid

Picked the top up and low and behold the only thing I was holding was the handle. Thank goodness, it wasn't hot, could have burn't myself or someone else. It is 10 1/2 inches- round. Thank you, Mary kay Hoffman

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Posted on May 20, 2009

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1 Answer

Where can I get a replacement lid hand for my Rival slow cooker model no scv655?


Rival is now Crock-pot.com. Their parts page for your model shows no parts, but they list a toll-free number you can call. Try that and see if they have a different model lid or handle that will work.

When a friend's cooker lid needed a handle, I picked up a plain round wooden drawer pull at Home Depot, used a wood rasp to round the end of the knob a little to fit the curve of the lid, and put thin rubber washers from the plumbing aisle under the screw head and between the knob and lid so I wouldn't crack the glass when tightening the screw for a snug fit. Nearly two years now and it's still holding on. If you can't get an original replacement part, maybe you can roll your own.

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Plastic handle on lid broke. Is there a replacement part for this?


Rival cookers are now crock-pot.com. The parts page for your model shows no parts available, but there's a "contact us" link. You can try that and see if they can recommend a replacement handle from another model that might work.

When a friend's cooker needed a new handle, I went to Home Depot and picked up a plain wooden drawer pull and a flat rubber washer (plumbing department). The original handle has a curve to fit the lit, so I used a wood rasp to put a little curve on the bottom of the knob. Then I put the rubber washer under the knob and tightened the screw snugly. That was nearly two years ago and it's still going. So if you can't find the exact knob you can try rolling your own.

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Handle fell off


sounds like that cooker was made by the same people that make them for rival . if you google "rival plastic broken " you will find list and lists if people that have had the same thing happen , some have been burned real bad ....any claim you would have would be with euro-pro . they are more of an importer and clearing house for cheep made in china appliances then a appliance maker that might care what there customers realy think of them ....i own a protector silex and the handles are the same and there cracked ,i just dont pick it up when its full . but i agree there should be a recall . but there is none ....... good luck ......... if this answer helped please rate it a 3 or 4 this high rateing will keep me in the paid answer department thank you

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For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.

Feb 20, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

Rival 38501 Lid



To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com


iF YOU NEED PARTS CONTACT THE FOLLOWING SELLERS:

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Nov 03, 2008 | Rival 38601 Smart Pot 6-Quart

3 Answers

HOT AND BOTHERED!`


Rival doesn't seem to care that their lid handles don't hold up. I'm going for the drawer-pull solution, myself! You would think a big company like that would be interested in how poorly their products hold up, especially since the cooker itself (I also have the SC609) is just fine; it's just a case of using poor quality materials for a lid handle. Or maybe it's planned obsolescence, hard to tell.

Sep 17, 2008 | Rival 38601 Smart Pot 6-Quart

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Replacement cover for Rival 38601 Crock Pot


No, dont throw it away!!! You can use tin foil as a lid - I do this all the time as my lid shattered too and it works perfectly. You dont have to adjust times or anything.

Dec 09, 2007 | Rival 38601 Smart Pot 6-Quart

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Handle on glass lid is broken on rival crockpot model 37601


I went to Home Depot and picked out a nice little round cabinet handle. Took a small wood screw and plastic washer (milk jug plastic) and installed it. Plastic washer goes between screw and glass lid from inside. Years later still works, but untreated wood handle is cracked. But still works!

Oct 29, 2007 | Rival 37601 6-Quart

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