Question about Fargo DTC400 ID Card Printer Package

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Mis cue error - Fargo DTC400 ID Card Printer Package

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Posted on Jan 02, 2017

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SOURCE: ribbon mis-cue?

When you have a ribbon mis-cue, first remove the ribbon. Go to the printer driver, printing preferences, calibrate, sensors. Click sesors then send... You should hear 2 beeps. Put you ribbon back in and try to print again.

If you still have the mis-cue it is a belt issue all DTC400's made 2006 and prior have had this belt issue. I don't recommend fixing this yourself, send it to a authorized Fargo repair center. This way it is under warranty.

Posted on Jan 14, 2009

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I have a problem with t644 indicated 900.00 service rip software before this error printer indicated 960 service.after turn printer off then on error code indicated immediatly


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Hp CUE Status Root has stopped working ERROR


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just go to control panel, then "programs and features" , then uninstall everything that is assoiated with the printer your no longer using. just deleating the older printer from the "printers" folder won't do it. (this is assuming that you dont need both printers)
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2 Answers

Ribbon mis-cue?


When you have a ribbon mis-cue, first remove the ribbon. Go to the printer driver, printing preferences, calibrate, sensors. Click sesors then send... You should hear 2 beeps. Put you ribbon back in and try to print again.

If you still have the mis-cue it is a belt issue all DTC400's made 2006 and prior have had this belt issue. I don't recommend fixing this yourself, send it to a authorized Fargo repair center. This way it is under warranty.

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1 Answer

HP CUE Status Root Error


It appears to be a problem with HP Cue Device Discovery Service, the tray notification that tells you when your ink is low, etc.  I solved it on a Vista machine by taking Cue out of the Startup tab in msconfig.  (Could show up as HP Cue Device Discovery Service, or  hpqtray08.exe.)  Note that this will also disable the tray icon and its automatic notifications.  All it does is take Cue out of the startup list, but we don't see the error any more and it hasn't affected the printer's functions.
HP has further advice on deeper "cleaning" for the error: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&docname=bpy20854

I haven't come across anything other than manual methods of getting rid of the error.  No updates or patches that I've found.

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