Question about Televison & Video
We can only get Analogue reception. The screen is blank on Digital reception and when we press the Menu or Set Up button there is a delay, then the Menu/Set Up box only appears for a few seconds then disappears. Does the Digiboard need replacing? TV engineer say this could cost £150-£200 if that is the problem. Any suggestions?
I have exactly the same problem happened around may/june time digital stopped working can't access menu every time it comes up for about a second or 2 then goes off, AV channels still worrk and analogue still works. I phoned toshiba last night (25th August) and they said it's not a known problem and that i would have to pay to have it fixed myself, i said that it is a problem with an update that they sent me and they said that it doesn't matter and its my problem not theirs, I have since sent them an angry email and am awaiting reply
Posted on Aug 26, 2009
Hi Marc and Zedos,
You've probably sorted this by now but in case you haven't, or somebody else is suffering, here's what I discovered: The same thing happened to my 37" C3030 on the morning of Friday 19th June. I'd only had my Toshiba for 21 months and it cost me £700 so I was not happy. I emailed firstname.lastname@example.org expressing my outrage (and also that I knew I was not alone in this) and they quickly responded with a customer service address to write to. I wrote my letter and was rung the same day that it arrived by Toshiba with an apology and agreement to repair my television free of charge. This was effected yesterday, and the problem required a software update. We changed over to digital in April and I had no problems so I don't understand why I suddenly had no reception on June 19th. The software patch is on a little disc that the repairer brought with him and inserted into a hidden slot in the Toshiba. He told me that he's had to do it to lots of televisions, but this was his first Toshiba. He normally charges £50. I think it is crazy that this is happening and charging people for something outside their control is outrageous.
Hope this helps,
Posted on Jun 27, 2009
Id trst the repair guy
Posted on May 20, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Jun 13, 2015 | Televison & Video
As new services are broadcast, it will be necessary to
re-tune the television in order to view them.
Auto Tuning will completely re-tune the television
and can be used to update the channel list. It is
recommended that Auto Tuning is run periodically to
ensure that all new services are added. All current
channels and settings, i.e. locked channels, will be
 Select the SETUP from the main menu by using
Up or Down buttons. Press OK and Setup menu
will be displayed.
 Select the Installation from the Setup menu
by using Up or Down buttons. Press OK and
Installation menu will be displayed.
]3] Select Automatic Channel Scan from the Installation
menu by using Up or Down buttons and press OK.
A screen will appear warning that previous digital
programmes and settings will be deleted. Select Yes
and press OK to continue with the Auto tuning.
The television will start to search for all available
stations.You must allow the television to complete
the search. When the search is complete the Auto
tuning screen will display the total number of
* After search is completed for digital channels, a
message asking whether to search for analogue
channels appears on the screen
** Press the OK button to search for analogue
channels. The following menu appears on the screen
for analogue channel search
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