Question about Epson AcuLaser C1900 Printer

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Ghost image on Epson Acculaser C4000

I get a "ghost image" half way down any page that I print on the Epson Acculaser C4000. It is a faint but noticeable ghost image of whatever is at the top of the page. Does anyone know what this problem is, and more importantly, how to rectify it?

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  • Frank Zhang
    Frank Zhang May 11, 2010

    how long you use it? any consume parts changed?

    no any messages shows on the panel?

    no any unusual noise inside?

  • Frank Zhang
    Frank Zhang May 11, 2010

    no any error mesages show on the panel?

    no any unusual noise inside?

    how

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Ghosting can be caused by several components: 2nd BTR transfer roller, Photoconductor Unit (PCU) or the Fuser unit. The most likely is the PCU contacts being dirty, caused by toner getting between them. Open the front of the printer (cover B) and lift out the photoconductor. Clean all of the metal contacts down the sides of the PCU with a cloth and wipe out any loose toner from inside the printer and give the contacts inside the printer on the R/H side a good clean. Replace the PCU and close the front cover.
Hopefully all will now be well, if not open cover A and clean the transfer roller on the inside of the cover. If problem persists you will need to get a Tech out to look further as without seeing the printer it is pretty hard to diagnose.
Good luck.

Posted on May 20, 2009

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